CD Player. Thor Motor Coach, Inc. reserves the right to make changes, substitutions and improvements to its motorhomes without prior notification. Wondering if the converter is shot. Contact Us. The 10 Best Spring Break Destinations For RVers, What You Should Know About RV Towing Insurance, 4 Embarrassing Things We Did As New RVers. I do not know WHY he has not had access to this correspondence. Thor Motor Coach knows full well that their $2,000.00 "good faith" offer will in no way cover the labor charges to have the flooring replaced and the heating breech repaired. At this time Im satisfied that they Thor Motor Coach has reached out. The issues were filed with **** when the coach was new. It's been non-stop. My husband was impressed with Rudy, because he was asked a question, and if he couldnt answer it, he made some calls and had the answer within a few minutes. Motorhomes that are built using an automotive van featuring a functional kitchen, bedroom, and living space; also referred to as camper vans. . ft. We have been done everything we can to get our flooring and heating breech issues resolved with our coach. Provide us with some basic info and well appraise your RV. You may also call **** at ************ for them to better assist you in finding service. Yes. Speaker Location(s) Interior / Exterior. ** Day 2 we tried using the microwave again. Mine is under our bed but doesnt have one. {priceLabel}: If you wish to set up a factory service appointment to discount you the $2000, please call ************. We have taken the coach all over ***** and **** trying to get the issues resolved. +26. Exterior 32" TV. Thor Motor Coach Outlaw Class A gas motorhome toy hauler 38MB highlights: Dream Dinette; Residential Refrigerator; 10.1" Touchscreen Dash Radio; Drop-Down Overhead Bunk; 39" Garage TV; Patio Deck Load up the side-by-side and invite your friends along for the trip in this spacious toy hauler coach. Thor motor coach four winds 24 f e350 chassis. _____ Lt Keefer 2018 Hurricane 29M CHF, Saf-T-Plus, SumoSprings . THOR AXXERA RADIO.not working??? Thurmont, MD. Your luxury Mercedes Sprinter motorhomes. Hello all, new to the forum and a first time RV owner. Inventory shown may be only a partial listing of the entire inventory. Customer was happy with resolution and advised him of my direct contact info, requested he send his outlined notes of his experience with his coach so far since purchase date. Thor Motor Coach's stands behind it's previous response, copied below. Save your favorite RVs as you browse. . Mr. and ***************, the most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. The only bid that ******* has accepted is the one of $1,000.00 from *********************. Thank you. Despite our efforts, occasionally errors resulting from typos, inaccurate detail information or technical mistakes may occur. It is the original claim. Why not the flooring costs? We have gone to great lengths to get these issues resolved, driving the coach to multiple places both in ***** and **** trying to get the issues resolved. As a full-time student looking to earn some extra money during my studies, I went to work part-time at TJ Maxx where I was tasked with managing inventory on the . VIN #*****************. We took it into the dealer immediately, and they found another issue with the window, and possible water intrusion. Class Cs with the beloved luxuries of Mercedes-Benz. At Thor Motor Coach, we listen, design, and construct our motorhomes to fit your family. Our 2019 ************ Motor Coach seats have started to completely disintegrate. This coach is over 6 years old. Save. I tried to call **** / ******* and left a voice-mail asking for a return call where I may be able to set up an appointment in March as well. How can these issues that were reported to Thor when our coach was new, now be null and void? Each journey you take with a Palazzo Class A diesel motorhome by Thor Motor Coach is made smooth thanks to the Air-Ride suspension, the Sachs shock absorbers, and the Atlas foundation. ************************* said that they would pay ******* ***** 26hrs for their labor. Monthly payments are only estimates derived from the RV price with a 96, 180, 204, or 240 month term, 10% to 20% down, 7.49%-9.24% interest APR, and financing terms are based on approved credit for qualified buyers and does not constitute a commitment that financing for a specific rate or term is available. Thor Motorcoach Logo linking to Home Page. The video is for demonstrative purposes only and is intended to be used in conjunction with reading the written Owner's Manual. 33 complaints closed in the last 12 months. 2022 Thor Freedom Elite 24HE. He also says that **** will charge us labor charges for the work, for defects that the coach had when it left the factory new. It was amazing! **** from **** contacted ****************** by phone on Tuesday, November 8th, at 2:18pm advising ****************** that in about an hour, I could get with ******* **** about making arrangements to get the vehicle. Out of goodwill, we doubled that offer to reimburse up to $2000 at your choice of repair. Our motorhome has been in the shop at la mesa for 71/2 months. With so many unique models priced to fit anyone's budget, you are sure to find the motorhome that's made to fit your family. Who never came back to do the work. Also, it was pointed out to us that the flooring had already been repaired prior by someone. 2022 Thor Motor Coach Four Winds 31WV Overview | Beckley's RVs. It features the best of a class a, along with the best features of a class c. That's what A.C.E. It just switches the ignition feed for the radio from ignition switch power to the same source of power that the B+ keep-alive lead uses. What have you tried so far? We have spent more than three years dealing with these issues. We are sorry to hear of your concerns with your 2019 *******. THOR #2187. We have pictures we can send if you want. Meet the redesigned A.C.E. Residential Refrigerator w/Ice Maker (31W), Large, Double Bowl Stainless Steel Sink (N/A 22E), 3-Burner Gas Cooktop with Oven (STD 28Z, 29G, 31E, 31L & 31W), Convection Microwave Oven (N/A 31E, 31L & 31W), Denver Mattress Queen Size Bed with Bedspread and Pillow Shams, Shower with Retractable Door (23U, 24F, 26B, 28Z, 29G & 30D), Cab-Over Entertainment Center with 40 LED TV, Blu-Ray Player & Sound Bar IPO STD Living Area TV (31E, 31L & 31W), 32 LED TV in Bedroom (OPT 22B, 24F, 26B, 28Z, 29G & 30D / STD 31E, 31L & 31W), Two (2) 13 LED TVs & DVD Player in Bunk Bed Area (30D), Storage Area with Shelf IPO Exterior Kitchen (29G), Battery Tray that Holds Up to Four (4) Batteries (31E, 31L & 31W), Rapid Camp Wireless Control System (31E, 31L & 31W), 15,000 BTU Roof Front Air Conditioner IPO 13,000 BTU Standard Air Conditioner, Holding Tanks with Heat Pads (STD 28Z, 29G, 31E, 31L & 31W), Solid Surface Kitchen Countertops & Sink Covers, Enclosed Sewer Area for Sewer Tank Valves. Advertised monthly payment is based on 20% cash down, plus tax, title, registration and fees, at 7.99% APR for 96 months on finance amounts under $10K, at 7.99% APR for 144 months on finance amounts from $10K to $25K, at 7.99% APR for 180 months on finance amounts from $25K to $50K, and at 7.99% APR for 240 months on amounts over $50K. Their customer service rep has ghosted me asks when dealer called they were very rude to someone that purchased a $190k unit from them. Among the largest motorhomes, featuring the amenities of home for weekend getaways to full-time RV life on the road. Nobody will build them better. They found lifetime clients and we will never hesitate to recommend them to anyone in Quebec looking, Like most: Thanks for all your help. I admit, we were naive in thinking that the labor charges could be so little for such a job. Have you tried pushing in the "very little" reset button top left? You might find those release tools with the manual for the radio. We have endured a long and arduous journey. JavaScript is disabled. We are not responsible for any such errors and reserve the right to correct them at any time. Im about to conclude that the Axxera radios/cameras are junk and mine is shot. **** advised that I could not talk to a supervisor, there was nothing I needed to talk to a supervisor about and he was dealing with giving me the best Thor customer service. A representative has been notified and will be with you shortly. Total:1,215 (members:37, guests:1,178), Central NY in summer beautiful Casa Grande AZ in w, Dodged a bullet tonitetornado hit Dallas, but didn't make out out to my area thankfully. Thanks for the replies. Prices do not include government fees and taxes, any finance charges, any dealer document processing charge, any electronic filing charge and any emission testing charge. Multimedia Dash Radio with Bluetooth, Navigation and SiriusXM . ****** advised that in order to talked to a supervisor, I would need to complete a form over the phone, in which I agreed and she immediately transferred me to ********* **** continue to refused to allow ****************** to speak to supervisor which may have de-escalated the situation, if ****************** could do so. bunk above drivers compartment has failing motor brakes. There authorized service center is telling me not to get roof patch but replaced. More than 50 pictures were sent to Thor. Login to the Owner's Resource Portal to view manuals for older model years. can provide videos and pictures. The same way they want they money on time, Included my vin number thor vegas **** 2022. We have only Put 2400 miles on since we bought it. Call 248-662-9910 or fill out the contact form to learn more. Radio. Most troubling of all this is how much the ******* family enjoyed the first trip, the layout and performance of the motor vehicle. These Off-Road Teardrop Campers Have A Unique Sola AGM Batteriesvs Flooded Batteries: What's Be Are You Leaving Black Water In Your Tank For Too L What Are The BestRV Sewer Hose Fittings? Thor motor coach four winds 24 f e350 - Answered by a verified RV Mechanic . They gave **** rv support ***********. How can **** choose to refuse to fix this chronic and widespread issue? Cab-Over Bunk. Description. Stock photos may not represent actual unit in stock. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.