I could not stop myself the pulled pork sandwich was the most scrumptious treat. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. If you stayed at this property through Booking.com, you can write a review. Please be assured your experience has been shared with our leadership team and will be addressed internally to help improve our service for all current and future visitors and guests. Please see our partners for more details. When we returned, it was around 8:30 pm. In-room basic high-speed internet is included in the resort fee. Catering Manager for legacy . It kept me up all night. Does Gaylord Texan Resort & Convention Center have any great views? Gaylord Texan Resort & Convention Center features a nightclub and puts you 0.2 mi (0.3 km) from Gaylord Texan Convention Center and 2.4 mi (3.8 km) from Grapevine Mills Mall. Cons: - the market closes at 8pm - Restaurant prices are ridiculous - The rooms. I love that they are part of Marriott. Are there any historical sites close to Gaylord Texan Resort & Convention Center? Additional charges may apply. Arrived at hotel around 230pm on Monday, 6/24. Access to the Splash park with resort transfer was super convenient. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Review tags are currently only available for English language reviews. Gaylord Hotels is a multi-location hospitality brand guided by a single focus: extraordinary meetings and conventions. This one is a mega property. Prices are the average nightly price provided by our partners and may not include all taxes and fees. There are plenty of hotels around the area that can give you better service. Choose from two packages that include tickets to ICE! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. My husband and I stayed at the Gaylord Texan in Grapevine for our 10 year anniversary on June 15th. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Overall, about average but I don't know that I would have been happy had I paid rack rate for my room and I would probably never choose to stay there on my own dime. TIM HARDIN WRITING LYRICS WOODSTOCK 50TH ANNIVERSARY 1969 PUBLICITY 5 X 7 PHOTO, Gaylord Texan Resort Christmas Holiday Packages Hotel Room Key Card TX. When you stay at Gaylord Texan Resort & Convention Center in Grapevine, you'll be connected to the convention center, within a 5-minute walk of Gaylord Texan Convention Center and Grapevine Lake. Please enter the dates of your stay and check what conditions apply to your preferred room. Having a "great" time is subjective and having a "poor" time is also subjective to personality and "to each his/her own". Check-in before your stay, receive instant alerts when the room is ready and check out by skipping the front desk. We returned to our room after one drink. Room service was prompt, they actually delivered the food within 30 mins! Dear spencermit, Thank you for taking the time to give us a review; we appreciate your honest feedback. If you are a traveler who only likes to stay at Marriott properties, you're in luck here. Ummm ok?He dropped our drinks off and did not come back for about 30 minutes, ensuring we did not have time for 2. If you booked through us and want to leave a review, please sign in first. The pool water was pleasantly warm! Book now at Old Hickory Steakhouse at The Gaylord Texan in Grapevine, TX. The Gaylord Texan Resort & Convention Center, located at 1501 Gaylord Trail, Grapevine, Texas, 76051 is currently hiring a Reservations Clerk. The beds were comfortable And the restaurants and shops are pretty entertaining. The indoor pool was closed. You can order it 24/7! We ate at the sports bar and the food was very good. Grapevine, TX. In addition, the room was on the main hallway and right next to a stairwell leading me to wonder what I did to piss of the Gods of Hospitality. November 11, 2022 - January 1, 2023. 1501 Gaylord Trail, Grapevine, TX 76051, United States of America, Gaylord Texan Resort and Convention Center, Gaylord Texan Resort and Convention Center has been welcoming Booking.com guests since Sep 22, 2009, Partial Atrium view, Guest room, 2 Queen Beds, Center Atrium view, Guest room, 2 Queen Beds, Standard Queen Room with Two Queen Beds - Hearing Accessible, Queen Room with Two Queen Beds and Partial Atrium View - Hearing Accessible, Standard Queen Room with Two Queen Beds and Roll-in Shower - Mobility Accessible, Is there a bath tub or only a shower in this room. 37-inch Smart televisions come with premium cable channels, pay-per-view films and Netflix. Thank you again for the review and we hope you will give us the opportunity to host you in the future. For the next hour and a half, we listened to people in the hallways screaming up and down. House keeping was good too. Washing their hands, talking, opening a jar (or something) in the bathroom. Sign up and we'll send the best deals to you. Gaylord Texan Resort & Convention Center: Nice, but overpriced - Read 5,250 reviews, view 3,643 photos, and find great deals for Gaylord Texan Resort & Convention Center at Tripadvisor Please be aware that the Brunch Buffet in the Riverwalk Cantina is NOT a guarantee and only available based on occupancy. Find Hotels near Gaylord Texan Convention Center in Dallas Stay close to the venue from $57 Check-in Check-out Guests Most hotels are fully refundable. Book online using promo codes 1GC or Z97 or call 1-817-778-1000 in the U.S. Cancellation and prepayment policies vary according to accommodations type. We sincerely apologize for not meeting that goal while you were with us. Room types may vary. Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge. T. I had never stayed at a Gaylord property before this. Our team strives to provide world class customer service and we always want each one of our guests to feel like they are taken care of in every aspect of their stay. more. I have been told various things from the several different people I have spoken to - each time they only want to pass me off to someone else - I have been told that it is a Marriott Bonvoy issue and to file a complaint with them, at least 3x now I have been told that "Accounting will contact me," and I have also been told that it will take a long time to get the money back "because it will have to go through my credit card company." Search over 2.9 million properties and 550 airlines worldwide. Is parking available at Gaylord Texan Resort & Convention Center? Up to 2 additional wristbands can be purchased .. All room types are equipped with a mini fridge for use during your stay. Thank you again for the review and we hope you will give us the opportunity to host you in the future. It was about 5:00 and we stopped at the bar across from Texas Station. are nice but carpet in resort rooms is outdated. Also, the hotel is located in Grapevine, minutes from DFW airport and the rental car garage, and with easy access to shopping in Plano and the rodeo in Fort Worth. We've sent you an email so you can confirm your subscription. Prices for cribs and extra beds aren't included in the total price. Whether you are in Grapevine for work or play, our well-appointed rooms and suites are the perfect place to stay. Gaylord Texan Resort & Convention Center 8.6/10 Excellent See all 1,135 reviews Popular amenities Pool Free WiFi Air conditioning Spa Restaurant Gym 1501 Gaylord Trl, Grapevine, TX, 76051 View in a map Explore the area Grapevine Lake 1 min walk Gaylord Texan Convention Center 3 min walk Cowboys Golf Course 3 min drive Phone: 1-817-778-1000. We do have conjoining rooms that are available for guests stay. My only complaint, were the prices for most food and novelty items, higher than you would expect for a moderate hotel chain. I rarely order room service at a hotel or a resort, but after an exhausting day my roommate and I decided to split a meal. Christmas Package Sale Extended: Save up to 20%! It is reasonably so that even hard working people can save their pennies and have a memorable stay at home vacation. The indoor pool was closed. Gaylord Hotels, Top Location: Highly rated by recent guests (9.0), Select dates to see this property's availability and prices. Grapevine, TX 76051. Riverwalk Cantina captures the charm of the San Antonio River walk in an open-air caf setting featuring a delightful Koi stocked waterway, festive architecture, and colorful vegetation. A huge negative was people talked loudly and echoed until at least 3am in the atrium. The Gaylord Texan has room service as an option for all room and suite types. * Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. You can place your order and pick it up in the lobby. Hotel chain/brand: Group ICE! We sat down and were there another 10 minutes, where the same bartender from before and another, literally refused to greet or serve us. Gaylord Texan Tickets ticket reservation system. Guests can choose from 6 restaurants at the Gaylord, including Old Hickory Steakhouse and the Italian fare of Zeppole. The only real negative is everything you do in your room/bathroom can be heard in the hall. Get exclusive access to members-only deals by email. I will start with the service bar none, exceptional! We ate at the sports bar and the food was very good. Not good at all. The Heist Escape Room. Very Impressed with the way the staff handled the situation. One of the greatest things about this hotel is the room service, though. I was sitting in the hall & could hear everything people were doing in their rooms in a 4 square room radius. We did the Snow tubing (which is not a huge hill so even that was not as "grand" as we'd hoped, the "Merry and Light" show was fun, a walk around, and the actual "ICE Polar Express" Exhibit, which is COOL (pun intended) to older kids even because ice sculptures are COOOOL! The bartender was chatting with two girls, and after a few minutes very hurridly took our order, slapped our drinks together, then went back to talking with the girls. We had the pool all to ourselves in the morning which we loved. Posting id: 820707248. We ended up checking out early and going to Starbucks down the road. I was able to pick my room in advance 2 days before arrival. I will state if you read my reviews you will know I hate large properties. Tripadvisor performs checks on reviews. Check in/out is quick and room is nice, especially with a little balcony comes with nice view.The room does show a bit of age, however, everything is nice and clean, pretty much perfect.The reason of not 5 star is because it comes with price. Here at the Gaylord Texan, our team wants to provide nothing, but the best hotel experience and we sincerely apologize that we fell short of that while you were with us. At that point it was just comical! For the prices that you pay here I would expect better treatment and service. Hello! Discover luxury in our two-bedroom Family Suites. The employees were very friendly and helpful with any questions. Can you go to the water park with no extra pay? Rustic yet refined, the $120 million Vineyard Tower expansion at Gaylord Texan Resort & Convention Center boasts 303 luxury guest rooms, an outdoor terrace offering spectacular views of Lake Grapevine and 86,000 square feet of carpeted meeting space, including a 30,000-square-foot ballroom, 30,000 square feet of breakout space and 26,000 square feet of pre-function space. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Gaylord Texan. At check-in, we were asked questions about room location, preferences, etc that I did not realize my husband had already answered online (ie: he asked and paid for an atrium view which we were asked about again and did not receive, asked for extra pillows & towels and did not receive those either). . Gaylord Texan is owned by Ryman Hospitality Properties (formerly known as Gaylord Entertainment Company . Unlock your stay with the Marriott Bonvoy App. Couples in particular like the location they rated it 9.1 for a two-person trip. Thank you again for the review and we hope you will give us the opportunity to host you in the future. Guests with existing Gaylord Texan Resort & Convention Center reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. 817-778-1000. A few days after checking out I learned that my credit card was incorrectly charged $150. . What a disappointing way to celebrate our anniversary! room cleanness and wonderful helpful staff definitely had every help or anything I ask was answered thank you very much Gaylord Texan resort, check in awful, crowded, loud, long lines, could not find our reservation, wanted Marriott number, couldnt use booking.com reservation number, We were there when the Tornado came through. 1501 Gaylord Trl, Grapevine, TX, 76051 View in a map Main amenities Daily housekeeping Restaurant and 2 bars/lounges Full-service spa Indoor pool and lazy river Nightclub Breakfast available 24-hour fitness center Sauna Steam room Free use of bicycles Valet parking Self parking For families Children stay free Free cribs/infant beds Children's pool As a Gold member, I was surprised my room was not available but my coworkers who does not have status ALL got theirs. All rights reserved. To edit a review youve already submitted, contact our Customer Service team. Every possible amenity is taken care of. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. I give a fair chance to any place that offers at least some type of experience so I feel I give a fair rating. Valiant Comics 1991 F3 Harbinger Pink Premium Issue #0 1992 VF/NM, Details about Star Wars INSIDER Official LUCASFILM FAN CLUB Vintage Poster Original. WiFi is available in the rooms and charges apply. <link rel="stylesheet" href="styles.d7eef4954696a575.css"> A perfect location for your leisure or business needs in beautiful Grapevine, Texas. While there are plenty of family-friendly activities happening during the Christmas season at the Gaylord Texan, there are also some events for just adults. I am a sales leader for Gaylord Pacific Resort & Convention Center who is passionate about supporting my team in assisting corporations and associations accomplish their business objectives . Tripadvisor performs checks on reviews. Front desk had plenty of people around it however not to many were willing to help. I ate in several of the restaurants and the food was outstanding! The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. The atrium was very beautiful. Lock in the lowest price from these sites. Of the hotel restaurants, take note that they are ALL very expensive. At This Hotel Texan Station Sports Bar & Grill American Gaylord Texan Resort & Convention Center IMPORTANT DOCUMENTS Resort Map Dining Options Dining, Amenities & Event Schedules Purchase Event Tickets Key Facts Know Before You Go Check-in: 4:00 PM Check Out: 11:00 AM MORE INFORMATION Resort Fee/Amenities Daily resort fee of $26 plus tax REVIEW DETAILS Directions Located minutes from DFW Airport As a collector who has 600 bottles at home the sommelier was incredible. If you book a room. Senior Manager, Events. The onsite Texan Eats offers a variety of snacks and meals available for room delivery or pick-up. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. There are perks to that! 1501 Gaylord Trail . Gaylord Texan Resort and Convention Center accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Taxes and fees that are shown are estimates only. The parking fee is too expensive for the area. The hot water in the shower was a cold-hot-cold experience. We ordered room service a few times. Ensure you call ahead or you could be very disappointed like our family was :-( In addition, be aware that many of the restaurants are fully booked by external guests, especially the Old Hickory Steakhouse. Best Luxury Hotels in Texas. and more! By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Classy Cactus at Gaylord Texan Irving (Las Colinas) Texican Court New Year's Eve Weekend Escape. Here at the Gaylord Texan, our team wants to provide nothing but the best hotel experience and we sincerely apologize that we fell short of that while you were with us. We paid $30 for 2 overly frozen, really terrible margaritas! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Then some shirts were left in the closet and their system of tagging lacked big time. Copyright 19962023 We have more than 70 million property reviews, all from real, verified guests. The room (suite) was OK, but very dated. Access to the Splash park with resort transfer was super convenient. Public parking is available on site (reservation is not needed) and costs US$22 per day. The gym was awesome, and the entire staff, from the front desk team to housekeeping, was on an entirely different level of professionalism and friendliness. Ideally, we'd publish every review we get, positive and negative. 10. Register or Buy Tickets, Price information. The Gaylord Texan offers bright rooms decorated in copper and tan. Gaylord Opryland . No dresser, only an open closet area inside the doorway area (accessible room) if in Dallas area would stay here again. I returned the rental car on property. Gaylord Texan. We waited 15 minutes before getting up and going over to Texan Station. Please dont include personal, political, ethical, or religious commentary. The Cantina (Mexican food) was nice but the food options limited and not particularly appetizing, Zeppole also has a limited menu but the selections were more in line with what you'd expect from an Italian restaurant and actually very tasty. Add a spa package to your stay at Gaylord Texan. Only a customer who booked through Booking.com and stayed at a specific property can write a review. Had a great time with nieces at water park and enjoyed having a beautiful room to go to and get cleaned up and had delicious food, the staff was so friendly and we had a great experience there! Forecast, plan and execute profitable catered events for large group/convention business and key accounts (400 - 13,000 attendees).