They were professional, friendly and cleaned up after themselves! I would recommend Rite Window to anyone who is looking to replace windows or doors. From the moment Jacob and Chris set foot in our house and explained how our new shower and tub would be installed, we were nothing but impressed. That's why we tell you the price up-front. They were very courteous, making sure to wear masks inside the home. I am very pleased with the windows and the job these guys did. This is the best way to manage and repair your business reputation. The windows look fabulous in comparison to my 100 year prior windows. These are the best for the price. Learn More Ready to Get Started? I contacted the Office and found they had listed my previous license as "revoked" because I hadn't responded their follow-up correspondence. The windows were a bit more then another advertised company BUT we could definitely see a difference in the qualify and look of the windows. Excellent product service and installation. Window Types: Rite Window offers windows in the following styles: awning windows, casement windows, bay windows, bow windows, double hung windows, picture windows, garden windows, basement windows, and slider windows. Listened to what I wanted and helped in my decision without trying to add mre cost to my order. Since August 2000, we have helped over 25,000 homeowners in New England replace their windows, doors, roof, or shower and bath systems. I had Rite Window install replacement windows (20 total) earlier this month. Rite Window believes if you sell a quality product for a fair price you have nothing to hide. The apology should have come from him! Yes it was leaking when you came to give me an estimate for the job in the winter. Hi Peter. The work will begin as soon as we close. I called Rite Windows and a new sash was delivered in less than two weeks. We also hold a 5-Star rating from Guild Quality. BUILT-RITE WINDOW CORP is currently rated 3.9 overall out of 5. 8 windows and 3 bay windows replaced Continue reading . The installation took just a day and the clean up was meticulous. Looking for more information? I had 10 windows replaced this fall everything went according to plan. Several weeks later the damaged window frame was replaced. Discover why thousands of homeowners throughout eastern Massachusetts and southern New Hampshire have relied on Rite Window for their window replacement, door replacement, roof replacement, showers and baths. Your email address will not be published. We publish all of the reviews we receive: positive and negative alike. New windows are high quality and havent had any issues with significant condensation. From my first encounter with the Rite Window Salesman, to the last RW employee who came and installed the windows, I had a strong feeling that I chose the right company. 05:32 PM. Not only do these gaps create energy loss from within your home, but also pose a security issue. More than advertised. Thank you Rite Window for a positive experience in a long time!!! 27 Windows and very satisfied Continue reading . From the Representative to the installers, there was a feeling of that they really cared about our needs. I am not sure if you will get this but if you do I would love a reply. The complaint was posted as a customer review. Type: Company - Private. Our entire experience with Rite Window has been outstanding! !Highly recommend!! After the window were installed, found one lock inoperable. Product was as I expected.the installers were very professional.have other windows to replace next year.am going to use them again. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Our compliments to the installers (Dave & Carl) they got to all done in one day with no issues. They were clean, covered everything up when they were working so there was minimal dust. Former screw holes from where they removed the prior door were not filled, and trim pieces and excess screws were left on the landing. First of all ! I have other windows that I need to have done and believe me, they will be getting the call to replace them. I had been putting off replacing my windows for 3 years dreading the high pitch sales, misleading quotes and now knowing who would do the actual install. Could you enlighten me? Vinyl windows use foam wrap, multi-fin weather seal that keeps rooms at desired temperatures. The process was quick and easy and the windows came in earlier than promised. Just beware as they as a company lost 300k in 2012. The entire process was smooth, easy and no surprises. Consumers want to see how a business took care of business. Share your photos and videos with others to prove the truth of your words. Due to the coronavirus pandemic, several government agencies and courts across the country have temporarily closed their offices. I had to put them all back up. All staff and workers were polite and respectful. Received a contract addendum on 9/7 with the correction. Get Rite Aid can be contacted at (615) 791-0394. Rite Window services are available across the greater Boston metro area. John Willett the service mgr, sent a wonderful estimator Artie to measure and price out this small but important job. Marketing department (Former Employee) - Woburn, MA - February 23, 2021. The price was very reasonable for an excellent product. Feel free to contact me in person. Reply. Rite Aid can be contacted at (615) 591-0905. The installation team was very professional and thorough. We were having new windows installed in our living room. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Installers were friendly and professional. Would highly recommend. Dave and Carl did a wonderful job. Now just have to keep my furniture under tarps and curtains down until I can find a reliable roofer. I have worked in property insurance as both an adjuster and on the subrogation for a decade. Very organized, efficient, and most of all clean ! The installers were very respectful of our property as well as being very courteous. All Angie's List reviews are submitted by IDENTIFIED sources, and each review is screened for legitimacy by Angie's staff. Please note that HomeAdvisor does not confirm local licensing. Guildmembers can selectively publish these comments here on their profile page. Homeowners connected with the Service Pros through HomeAdvisor can rate their businesses. I would definitely recommend them to anyone just confirm with them that they clean up and reinstall blinds that they remove. They did excellent work and cleaned up perfectly after themselves. They stripped our rather large roof completely and cleaned up everything. 4.2 Culture. This company would NOT have been my choice as all of my other windows are Pella. Contact us today and schedule a free consultation. Corporate Advocacy Program: How to repair your business reputation. First lets set the record straight about the roof. I tried to work with Rite Window but they will not work with me! strict standards for business conduct. Specializing in Roofing, siding, and gutter services. The first tech sent out said we needed the entire window replaced and we would get a call when it was ready. There goes your warranty when your window craps the bed. Replacement or New Construction Windows: Rite Windows can be used for both window replacement and new construction purposes. We got our new windows a week ago, they look great and after a week of heavy rains no leaks. The project was completed within the time frame we were told. What an outstanding company, easy to work with, very professional and courteous. We complete our work quickly and stay within your budget, no matter what type of project you have in mind! Rite Window is proud of our record and we welcome the scrutiny. See more of Rite Window on Facebook. Hello Pamela, Overall a great experience, sales was very low pressure, great prices. We are disappointed with our purchase and felt for over $6K, quality and install would have been better. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Please see the photos I put up on my timeline. When installing the storm door, they peeled paint off on the surrounding trim (our house was recently painted in May) exposing the wood, so we need to sand and repaint those areas. Just had 8 windows and 3 bay windows replaced after building this house 30 years ago. Your rating will help other customers make the smart choice when hiring. To find more licensing information for your state, visit our Hiding negative complaints is only a Band-Aid. The job and workmanship was great. The windows are great, huge improvement on what we had before and long overdue. I found every aspect of this process of window replacement easy with Rite Windows. Rite Window Reviews: Rite Window Reviews maintain an average score of 87% across several online review sites. Well we never got a call and contacted Rite. We had two houses done by Built-Rite Window. The only complaint I had was that they left all the window blinds on my kitchen table and all around the house. We want to replace approx 13 windows, 6 sliding glass doors, and maybe a front door because we have the budget with our rehab loan. The customer service, sales and installation was top notch. They filled it with caulking, and we are now trying to fix it, but it is a bigger job than first anticipated. I had one spot of water damage around window frame area that was pointed out by installer, he told me what was required so I ran to Home Depot for repair materials and he preformed the repair ! I am not writing to complain or to provide a review. Had a little snafu where the measurer had the wrong contact info for us, so it delayed the whole project by 3 weeks, which Rite-Window was not able to make up time from. I had a good experience. Language. Find hiring guides, material costs, expert advice, how-to's and more. Fair pricing compared to competitors. I was more impressed with Pauls work ethic than I was with the in creditable finished product. Headquartered in Woburn, MA, Rite Window is locally owned and operated and serves the entire Greater Boston area, including Southern New Hampshire. Since 1998, the company has provided high quality window replacement, bath, showers, roofing, and door installation services for customers throughout eastern Massachusetts and southern New Hampshire. The fact of the matter is I am unable to do either. The installers were professional and efficient. Enter the confirmation code from your mailer and publish your review of Rite Window. KOHLER LuxStone Bath & Shower Consultation. Very happy with the finished product. Our energy expenses went down dramatically. I would recommend these windows to anyone the pricing was also excellent.I am expecting to be able to easily contact you if I have any further questions based on the quality of the service we have already received. Outstanding service, price, and installation. Left it as is. This Oct., the latch broke and they came out and repaired it as well as gave me paint for some scratches on the door. We expect to be called out if we fall short on our performance, and in those situations we do all we can to make things right. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. Installed 22 new windows, 2 entry doors, and new sliding glass door. Massachusetts Department of Public Safety, https://www.mass.gov/orgs/office-of-public-safety-and-inspections, Better Business Bureau in Eastern MA, ME, RI & VT. BBB reports on known marketplace practices. First Parish parsonage, Kingston Continue reading . West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. Why Ripoff Report will not release author information! The blinds are causing a white stripe from top to bottom on the glass in 3 areas. Search the Chamber Directory of over 30 Million Businesses Nationwide! Very happy with products Continue reading . Rite Window Reviews: Rite Window is a leading home improvement company servicing the greater Boston metropolitan area. I cannot open the blinds unless Im willing to look at these very distracting white stripes. Customer service was great and very helpful! I do not know why it would be. From the initial meeting to discuss my needs, then the measuring, as well as Erin the project manager, to the workers, I can highly praise the whole process. Confirm your appointment with Nothing unusual. Rite Window will not even provide me a quote. Roofing, siding, and gutter services. We will be using them again this year for another 5 or 6 window replacements. Check out these tips from MattZurcher, Sr. VP of Customer Care. Would definitely recommend them to others. Their lead installer has always been experienced, skilled, and professional, and the project has gone well throughout. He came and helped me adjust the traverse rod to recenter the curtain. They came the next day, measured, ordered and installed the window in a very timely manner. HomeAdvisor allows Service Professionals to post information about I felt so happy through out the whole experience. Very happy with the job. I had a drafty kitchen casement window with wood rot. Was professional and super fast and efficient. Custom residential and commercial awnings manufactured and installed. For more results perform a general search for "Rite Windows". We verify any applicable state-level licenses, and we require every business to attest that they carry the appropriate local licensing to practice their trade. https://www.yelp.com/biz/rite-window-woburn-2?osq=Roofing+Contractor, International Association of Better Business Bureaus. All. As a matter of policy, BBB does not endorse any product, service or business. What to watch for when selecting replacement windows. Do your own research using online ratings, reviews and through phone interviews before hiring a company. No hard sell. John Willett the service mgr, sent a wonderful estimator Artie to measure and price out this small but important job. I would highly recommend your services. I went to Built-Rite Window Corporation for Decks & Porches services and the last time I used it was last summer. While HomeAdvisor will continue its background check program to the extent possible, these closures could prevent some background checks from being performed. This worker was so unprofessional and his attitude was uncalled for. The price was very reasonable for an excellent product. Their installer Paul called set up dates we were happy with and arrived on time 8:30AM and went right to work, but he stopped to answer all questions I had then back to work and work he did. They have a track record of not honoring their commitments. 5 stars go to Vera though who answers the phone she is so polite, respectful, answers any questions you may have, returns phone calls for the company and tried to reassure me that I would be ok while this discourteous and hot headed worker was at my home, whom she apologized for, which she shouldnt have to do. This equates to a 4.34 out of 5 star rating on average. I was very happy with installation team. Total cooperation with delivery & installation. Upon completion of the installation, waiting for screens to arrive , we will give a finale payment of $3800 . Previous windows had major condensation problem to the point of freezing. I would definitely hire again, we are happy with the job. Very clean and polite. I had 16 windows replaced, the entire experience with Rite Window from the initial meeting through follow up to the installation was friendly, knowledgeable and professional. We are replacing the septic. We require all users - pros and homeowners - to uphold our core values as outlined in our, Install or Replace an Asphalt Shingle Roof, Install or Completely Replace Vinyl Siding, Related Services Available from Other Pros >, Manslaughter/murder/homicide/vehicular homicide, Other felonies not listed above that occurred in the past seven years, Contracting without a license in the past seven years. Each person that we dealt with from the original sales person to the person who came to measure and then the installers; everyone was very friendly and a pleasure to deal with. The work area was cleaned up and the work was done very well. The complaint has been investigated and resolved to the customers satisfaction. I dont know what his definition of play is but only 1/18 windows has play. They were both friendly and very professional. They say they stand behind their product and they really do. Outdoor patios can be covered with fixed frame patio canopies or retractable awnings. They had a devil of a time removing the old slider and had to take a sawzall to it, as well as pounding away at it. I was shocked! - lakeland, Florida, Seal Rite Windows Revco Gigantic scam. The job was 2 sliding windows and 2 double pane windows, and it was completed within a few hours. I have had to call for service twice over the three years and they are always prompt, professional and accommodating. Thanks to this information, I will purchase from Rite Window. Got the job done in a timely manner;very professional communication excellent: installation neat clean and attention to detail was impressive would recommend service to interested parties. Read More, Custom residential and commercial awnings manufactured and installed. Rite Aid at 2176 Hillsboro Rd Ste 124, Franklin, TN 37069.