To get the best possible experience using our website we recommend that you upgrade to a newer version of the web browser. Check the following to find out possible causes and solutions for each error code. This is to reset the printer if you have forgotten the manager password ID Step 1: Turn off the target Canon printer by pressing the Power button. Scanned data could not be sent as e-mail or I-Fax nor stored in the shared folder or FTP server because TCP/IP was not working correctly. The limited warranty set forth below is given by Canon U.S.A., Inc. ("Canon USA") with respect to the Canon imageCLASS Series product and accessories packaged with this limited warranty (collectively, the "Product") when purchased and used in the United States. Consistent with 48 C.F.R. Bond ( 60 to 200 g/m2), From Power On: 13 Seconds or Less; From Sleep Mode: 6.1 Seconds or Less, Standard (Desktop): 18.8" x 18.8" x 18.4" (478 mm x 478 mm x 467 mm) Box: 23.7" x 18.9" x 23.2" (602 mm x 479 mm x 589 mm), Standard (Desktop): 21.4" x 43.8" x 29" (544 mm x 1,112 mm x 736 mm) Fully Configured: 21.4" x 43.8" x 34.1" (544 mm x 1,112 mm x 866 mm), Unit: Approx. Sign up for up-to-the-minute Canon News, Sales and Deals. I have figured out how to get the printer into "download mode.". Password protected PDF files could not be printed. 5 Warranty program is subject to certain conditions and restrictions. For some reason, the log in and password I originally set got changed and I am unable to make changes to the configuration (network, hostname, etc.). Protect your investment with our eCarePAK Extended Service Plans. Find answers and perform your own troubleshooting with the knowledge base. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU IN SUCH STATES WHICH DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. Solution The System Manager ID and System Manager PIN for this product are configured as follows when shipped from the factory. Answer this question . If you need software or drivers for a different operating system make sure to select the correct operating system & version with the dropdowns below. Canon USA warrants the Product to be free from defects in workmanship and materials under normal use and service for a period of three years after delivery to the original purchaser ("Purchaser") by Canon USA or its authorized Reseller. An error occurred when printing from a computer. This influential group of Explorers of Light creators make up the inaugural class of Canon Legends, which provides a means for Canon to recognize, honor and preserve the legacy and leadership of some of the most accomplished members. Our agents would be happy to help resetting the password information. Check that the TLS server certificate is not a self-signed one. The other models are not set at the factory. or if you wish to request repairs, please contact your local authorized Canon dealer. I have tried 7654321 as the PIN. 12-23-2020 Shop Now Looking for help with your order? The Software is copyrighted and owned by Canon. Shipping charges, if any, must be prepaid. To get the best possible experience using our website we recommend that you upgrade to a newer version of the web browser. THIS WARRANTY APPLIES TO TONER OR DRUMS SOLD AND USED IN THE U.S.A. AND CANADA ONLY. Contact the other party and ask them to resend the data in a different file format. Data could not be written because the memory space that was allocated for images was full when sending an e-mail/I-Fax or storing to a shared folder/FTP server. To reset the print page count, click [Clear Count] on the [Department ID Management] page of Remote UI. The received data exceeds the maximum receivable size. Update: I called the above number again and somebody helped me. Step 3: Release the Stop button. Specify the destination fax number within 40 digits. Step 1: Turn off the target Canon printer by pressing the Power button. After the restart is complete, try printing again. MAKES NO GUARANTEES OF ANY KIND WITH REGARD TO ANY PROGRAMS, FILES, DRIVERS OR ANY OTHER MATERIALS CONTAINED ON OR DOWNLOADED FROM THIS, OR ANY OTHER, CANON SOFTWARE SITE. The machine cannot communicate with devices on a network immediately after the machine starts up because the waiting time for the start of the communication is set. Send the secured document again, and print it within the period. If you are also looking for such a guide, this post of MiniTool is worth reading. When you reset wireless LAN connection settings. We reserve the right to modify or cancel any discount offered at the time you registered for the Service, with notice to you, and future orders fulfilled under the Service will reflect any such change.For each Eligible Product shipped under the Service, you authorize us to charge the payment method used when you enrolled unless otherwise directed by you. In 1995, the Explorers of Light program was created to celebrate and highlight the work of outstanding professional photographers. Clear the [Use TLS for SMTP]/[Use TLS for POP] check box. Offer valid in U.S.A. only, and void where prohibited, taxed or restricted. Canon Laser Printer/Inkjet Printer and Small Office Multifunctional Printer measure against buffer overflow, Canon Support | Service Notice: Google Termination of Support for Google Cloud Print, Canon Support | Feature Usage Notice: To Protect Your Printers From Unauthorized Access, Regarding Vulnerability Against Buffer Overflow for Canon Laser Printer and Small Office Multifunctional Printers, Service Notice: Toner Cartridge Auto Replenishment Service (ARS) will be down for planned server maintenance, ScanGear MF v2.15.6 User Guide for Mac (pdf), Generic Fax Driver v10.55 User Guide for Windows (pdf), MF Scan Utility User Guide for Windows (pdf), Fax Driver v4.15.13 User Guide for Mac (pdf), UFR II/UFRII LT Printer Driver v10.19.13 User Guide for Mac (pdf), Generic UFR II V4 Printer Driver v2.1 User Guide for Windows (pdf), ScanGear MF v2.15.1 User Guide for Mac (pdf), Fax Driver v4.15.3 User Guide for Mac (pdf), Fax Driver v4.15.8 User Guide for Mac (pdf), UFR II/UFRII LT Printer Driver v10.19.10 User Guide for Mac (pdf), Generic Plus UFR II Printer Driver v2.7x User Guide for Windows (pdf), ScanGear MF v2.15.9 User Guide for Mac (pdf), [Generic Plus UFR II v2.7x] List of Configuration Profiles (pdf), UFR II/UFRII LT Printer Driver v10.19.7 User Guide for Mac (pdf), UFRII/UFRII LT V4 Printer Driver v7.1.2 User Guide for Windows (pdf), Generic Fax Driver v10.50 Installation Guide for Windows (pdf), UFR II/UFRII LT Printer Driver V5.70 User Guide for Linux (pdf), Generic Plus UFR II Printer Driver v2.7x Installation Guide for Windows (pdf), Generic Fax Driver v10.50 User Guide for Windows (pdf), UFR II/UFRII LT Printer Driver v10.19.1 User Guide for Mac (pdf), Fax Driver v4.15.11 User Guide for Mac (pdf), ScanGear MF v2.15.11 User Guide for Mac (pdf), Generic Fax Driver v10.55 Installation Guide for Windows (pdf), Color imageCLASS MF746Cdw/MF745Cdw/MF743Cdw/MF741Cdw/MF644Cdw/MF642Cdw/MF641Cw User's Guide (On-line Version), Color imageCLASS MF746Cdw/MF745Cdw/MF743Cdw/MF741Cdw Getting Started Guide (pdf), imageCLASS MF746Cdw/MF745Cdw/MF743Cdw/MF741Cdw/MF644Cdw/MF642Cdw/MF641Cw User Guide (pdf), Wireless Setup Instructions for Macintosh, Do Not Sell or Share My Personal Information, PAPER OUTPUT CAPACITY (LETTER, 20 LB. IN NO EVENT SHALL CANON, CANON'S SUBSIDIARIES AND AFFILIATES, THEIR DISTRIBUTORS AND DEALERS BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION, LOSS OF BUSINESS PROFITS, LOSS OF BUSINESS INFORMATION, LOSS OF BUSINESS INTERRUPTION OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES) ARISING OUT OF THE SOFTWARE, USE THEREOF OR INABILITY OF USE THEREOF EVEN IF CANON, CANON'S SUBSIDIARIES OR AFFILIATES, THEIR DISTRIBUTORS OR DEALERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. If a job queued, wait until the job is completed. 20.5 W Sleep Mode: Approx. A document could not be sent because the memory was full. This warranty shall not extend to consumables, such as paper, as to which there shall be no warranty or replacement. Offer valid only on consumer camera and lens products available for sale through the Canon online store only. Show more Show more. This warranty shall be void and of no force and effect if the Product is damaged as a result of (a) abuse, neglect, mishandling, alteration, electric current fluctuation or accident, (b) improper use, including failure to follow operating or maintenance instructions in, or environmental conditions prescribed in, Canon USA's operator's manual or other documentation, (c) installation or repair by other than authorized service representatives qualified by Canon USA who are acting in accordance with Canon USA's service bulletins, (d) use of supplies or parts (other than those distributed by Canon USA) which damage the Product or cause abnormally frequent service calls or service problems, or (e) use of the Product with non-compatible computers, peripheral equipment or software, including the use of the Product in any system configuration not recommended in any manual distributed with the Product. Your participation in the Service is personal to you, and you may not assign or transfer your enrollment, or any of the benefits of the Service, to any third party without our authorization. Finally, select the 'Yes' option to factory reset your Canon printer. - edited Correctly enter the login name or the password that is used on the POP3 server. Designed for small and medium-size businesses, the Canon Color imageCLASS MF745Cdw offers feature-rich capabilities with high-quality imaging and minimal maintenance. Step 4: Keep the Power button pressed down and press the Stop button 5 times. For more information, contact your Network Administrator. The factory default System Manager ID and password is 7654321 for both ID and password. A fax could not be sent because the recipient's machine ran out of paper. 4 Check [Device Status] to make sure that no functions are being processed, and click [Execute]. Enter Service Mode on the Control Panel, using the above steps; 2. Warranty replacement shall not extend the warranty period of the malfunctioning Product. If you want to control your playtime on PS4, you should learn the time played on it first. Dealers, distributors and other resellers are not eligible for this offer. You agree and acknowledge that Canon transfers neither ownership interest nor intellectual property in the Software to you under this Agreement or otherwise, and that Canon retains all right, title and interest to the Software. The Service is only available to customers with shipping addresses in the 50 United States and the District of Columbia.Offers, Orders and ReturnsDiscounts and any limited time promotions associated with the Service apply only to Eligible Products displaying the offer message on the product detail page on the Canon Direct website (shop.usa.canon.com). THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE IS WITH YOU. A fax could not be forwarded because the specified destination was deleted from the Address Book. (Failure to connect to the destination is sometimes caused by a disconnection en route.). Just click an icon below to view the down load page: [crx3tar-nofds, prod, s7connect, crx3, nosamplecontent, publish]. Manufacturer is Canon Inc./30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan. THIS WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE TONER OR DRUM. Offer not valid on bulk orders. Wait until the set time for passes after turning ON the machine, and send again. 0 Likes Share Reply HBerkley Apprentice In response to Patrice ET. Add the common encryption algorithm to the mail server settings. DID YOU KNOW THAT YOUR INTERNET BROWSER IS OUT OF DATE? THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU IN SUCH STATES WHICH DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. SIMS Doc Id. If you continue to experience an issue with the printer, please call us at 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. Check whether SMTP is running on the network correctly. 2. You only pay for what you need, when you need it! Print, copy, scan, and fax capabilities help you accomplish necessary tasks with just one machine. Canon Inc. will notify us when an ink or toner cartridge reaches a certain low ink/toner threshold, and we will fill an order for the ink or toner and ship it to you under these Terms. Keep from contact with oxidizing materials. (b) Toll free telephone support at 1-800-OK-CANON (652-2666), Monday through Friday (excluding holidays). Step 1: Turn off your Canon printer at first. Step 6: Press Yes and tap OK to confirm the operation. Enable unknown-ID jobs in System Manager Mode in Remote UI. Change the value to "1"; 4. E-mail sending or I-Fax sending/receiving was impossible because the machine was not connected to a network correctly. Options. Check whether the SMTP server is set correctly. You are required to reset Canon printers while encountering issues below. Thank you for taking the time to submit your feedback. Check whether the POP3 server is set correctly. You can cancel or modify your enrollment at any time via the "My Account" section of the Canon Direct website (shop.usa.canon.com). Reduce the number of pages per printing, or print when no print job is queued or no document is being printed. DID YOU KNOW THAT YOUR INTERNET BROWSER IS OUT OF DATE? Orders will be shipped to a street address in the 50 United States or the District of Columbia only. . An file in a USB memory device could not be printed because the format of the file is not supported. Step 3: Click OK and then scroll to Reset Setting with the arrow buttons. Reproduction in whole or part without permission is prohibited. A restart process begins. 1 For latest EPEAT ratings (Gold/Silver/Bronze), please visit www.epeat.net. PC faxing failed because the number of destinations specified for simultaneous transmission exceeded the maximum value. Print, copy, scan, and fax capabilities help you accomplish necessary tasks with just one machine.