I called Disney+ and they have no record of my email address for an account associated with Disney+. However, some older devices do not support Disney Plus. I just kept getting an automated generic response. Disney Plus has been available through most Roku devices since its launch, including on Roku Streaming Stick+, Roku Ultra, and Roku Premiere. Now that you know everything about streaming Disney Plus on your Roku device, here are a few content recommendations you might want to check out. 3. Is a Disney Plus free trial still available? Installing Disney Plus on any Roku device is pretty easy. If "Roku" is not referenced, it's not a charge from Roku. There is a free trial period of seven days. Review the payment details and click Submit. Find out what to do if you find unrecognized charges. 14 ORION93 US 3 yr. ago Mine is exactly the same. Dave is the author of more than two dozen books and has contributed to many sites and publications including CNET, Forbes, PC World, How To Geek, and Insider. 3. View solution in original post. Click on Search Channels > search Disney+ > tap the application. As long as your Roku device is capable of running the latest Roku OS version, there should be no issues with installing Disney Plus. We will add to this list as and when Disney Plus announces support for more Roku devices. Does signing up for Roku cost money? Click Cancel subscription next to any channels you want to cancel. We would also recommend reaching out to Disney+ support to inquiry if you have a subscription through them directly. Hey Roku: What are we paying for? For further assistance with account and billing-related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. In terms of its price, you can either pay $7.99 per month or $79.99 per year. Tom's Guide is part of Future US Inc, an international media group and leading digital publisher. You can reach Disney+ support here:https://help.disneyplus.com/csp. What Other Streaming Services are Available on Roku? Select Edit Profiles, then choose the profile you want to modify. eg: "johndoe@gmail.com", Copyright 2023 StreamingRant | All Rights Reserved, How to Watch Disney Plus on Roku [Quick Guide]. I was charged for Disney+ but it's not showing up ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. Before moving on to the price, theres an important factor to mention here. Subscription payments billed through Roku Pay: all transactions from Roku appear with the company name ("Roku") in credit card and bank statements. However, you can also subscribe to Disney Plus, Hulu (with ads) and ESPN Plus for just $13.99 a month. Choose Manage subscription from the menu that pops up. DBDukesRoku Community Streaming ExpertNote: I am not a Roku employee. There is NO help to be found online for this issue at your website! Choose your profile icon from the left-sidebar menu. If you have Disney+, I think that's what the "Disney Electro" charge is. Additionally, the service also supports streaming in up to 4K resolution and Dolby Atmos audio for Roku depending on the device you have. That's a decent guess, probably right. Upgrade your older devices to a brand new version to effectively broadcast Disney+ and any of its channels. American customers can also spring for the Disney Bundle, which comes withHulu and ESPN Plus. The easiest way to find out what subscriptions you may be paying for is to check your account page from a website on your computer or mobile device (see the previous section for instructions on how to do this). I have even disputed this charge with my bank and it is showing up again. If you've subscribed to a paid or premium channel through your Roku account, you can cancel the subscription from the Roku player or the Roku website. Roku devices were one of the first two to be announced as compatible with Disney Plus (PlayStation 4 was the other one). Will you have to buy Roku in order to use it? 5. How to get Disney Plus on your Roku device, and watch Disney's new streaming service with a free 7-day trial, How to mirror your Samsung Galaxy S10's screen onto a Roku player for presentations, gaming, and more, How to download and listen to Spotify on your Roku device, How to add the YouTube TV app to your Roku player and watch over 70 live television channels. The wait is officially over. If Disney Plus isnt enough for you, you might want to look at the other streaming services available, including: If you dont have a Roku device but want to watch Disney Plus, there are other devices that you can access it on, including Disney Plus on Chromecast. And now, let's get started! 3. This a forum where help is provided mostly by other users. Thats right, one of the worlds largest corporations has finally decided to jump into the world of streaming. Just a guess, but it's probably something like "Disney Electronic Payment" or something similar that got truncated. With that said, the latest model of the following devices are supported: As said above, your device needs to run Roku OS version 9.2 to be able to install Disney Plus. You can see a list of baseline hardware in our compatibility guide. The following model versions wont work: 2400X, 3000X, 3050X, 3100X, 2450X, 2500X, 3400X, and 3420X. Make sure to learn how to add Disney+ to your existing Hulu/ESPN+ account. Price: $67.14. I was charged for Disney+ but it's not showing up under active subscriptions, Re: I was charged for Disney+ but it's not showing up under active subscriptions. Im trying to find out what password do we use or will the app know based on email address that we already paid. 5. Dont worry, youve come to the right place, as well show you an easy step-by-step guide. If you want to hear audio in an alternate language, start playing the movie or TV show, then press and hold the star/asterisk button on your remote. Thanks for posting in the Roku Community! This work draws on his experience as an independent filmmaker and an independent TV watcher. Can ANYONE tell my how I can cancel this? Yes, you can enjoy 4k streaming on most Roku devices. 2. For more information about a charge that didn't come from Roku, contact your bank or . Go to my.roku.com on your computer or smartphone. As you may have heard, Disney Plus with ads debuted on Thursday (Dec. 8). Cookie Notice Follow these steps to watch Disney Plus on Roku: Press the home button on your Roku device to start it up. Your Roku account is free, and you don't have to pay for a subscription to use a Roku device. Select any movie or TV show and start streaming it. To change the language of the channel interface, youll have to do it from the Disney Plus homescreen (not the Roku homescreen): Read more: Which Roku streaming device is right for you. Check out the following guides for more information. You can watch Disney Plus on PS4, as well as the latest console from PlayStation, the PS5. You will see the apps name on the right side of the screen, so make sure to select it. I do have Disney+, and I'm sure it's a recurring charge. These models include Roku 2700X, all the way up to Roku 4670X. Nobody in the world is subscribed to "Disney Electro". So, the question is how to watch Disney Plus on Roku in 2021? If you sign up through Roku, you can later cancel service by highlighting the channel on your home screen, hitting the star button, then Manage subscription. First of all, all Apple TV boxes, iOS devices, as well as Macs, will support the Disney Plus app from the get-go. The drawback, of course, is that youre stuck with any selection once the video is launched. Required fields are marked *. Thanks for posting in the Roku Community! Here is the Solution, Roku Devices that Dont Support Disney Plus, Which Roku TV Brands are Compatible with Disney Plus. Please be aware that all Roku billed purchases and subscriptions can only be made through Roku player. Henry is a managing editor at Toms Guide covering streaming media, laptops and all things Apple, reviewing devices and services for the past seven years. There could also be a bug or glitch in your current Roku version. US Disney Plus has the most fantastic streaming library, but to access Disney Plus outside US you might need the best streaming VPN. Heres how to add, manage, and cancel Disney Plus on Roku. More precisely, you need to use one of the following models: Roku Premiere, Roku Streaming Stick+, Roku Ultra, and Roku Streambar. Roku never charges any fees for creating a Roku account. So, check below for more information. You can stream any channel on Disney+with or without subtitles. These do not bring support for Disney Plus and youll have to upgrade to one of the aforementioned devices to access the service. I looked under my active subscriptions and none are showing for me to be able to cancel this. When you purchase through links on our site, we may earn an affiliate commission. Click on Search Channels > search Disney+ > tap the application. Your email address will not be published. Apparently this is happening to several people. Ive been charged for something I didnt order - it shows up on my Credit car billing but when I log into my Roku account, it says I have no active subscriptions. Thats $13.99 per month, although youll be getting the cheaper ad-supported version of Hulu unless you pay $19.99. @Eck1, no one here is going to reverse any charge. Here, youll see the model number. I have pre-ordered Disney Plus at $6.99 per month. Next, choose the Add Channel button, and your Roku device will start downloading the app. They will be able further assist you. We support the latest version of the following browsers: For a better user experience we recommend using the latest version of the following browsers: add Disney+ to your existing Hulu/ESPN+ account, How to Watch Black Girl Missing Online from Anywhere, How to Watch Boston Bruins Games Without Cable, How to Watch The Exhibit: Finding the Next Great Artist Online from Anywhere. These Roku devices include: Disney Plus supports a wide range of Roku TV models, including: Aside from Disney Plus, there are several other streaming services which are available on Roku: You can watch Disney+ on the following devices and platforms in addition to Roku: Now you can quickly get started with Disney Plus on Roku devices and watch your favorite movies and shows, and youve got the answer does Roku have Disney Plus. Are there 4K streaming options for Disney Plus on Roku devices? If prompted, sign in to your Roku account. On top of that, your device needs to run Roku OS version 9.2 or later. Youll need at least 5Mbps speed for HD streaming and 25Mbps for 4K streaming. Once you've signed up for the bundle and activated your Hulu account, you can start streaming Hulu on any of our supported devices. The provided link will take you to the streaming platforms website, where you can click on "Sign up for Disney+ only." As always, we will be keeping an eye out on the problem and let you know when it is fixed so stay tuned. Click Manage. He loves writing research-based articles in different niches and translating his thoughts into words that inspire others. This goes the same for Android TV, tablets, and smartphones, as well as for Chromecast. If you checked your Roku account online and do not see an active subscription for Disney+, you either subscribed to Disney+ under another Roku account, or you subscribed to Disney+ through the channel provider directly. You can reach Disney+ support here:https://help.disneyplus.com/csp. Sign in to your Roku account, confirm your decision, and the Disney Plus app will install remotely on your device. Yup. I am the only ROKU account holder in our house. Go to https://my.roku.com/ and follow the Manage your subscriptionslink. It includes extended wireless and it's the cheapest Roku with an Ethernet port. Lets get started with details regarding Disney Plus on Roku and its libraries like Disney Plus Romania. Kieron Moore is a freelance writer based in Manchester, England. Legend 5. 3. For more information about using a Roku PIN, visit our Support page here: How to create or update the PIN for your Roku account You should see a pop-up window appear. Its possible, but unlikely if you bought it in the past two or three years. If you see a recurring charge on your credit card billing statement, it means that you have subscribed to a paid or premium subscription (or someone with access to your Roku player has signed up for a channel). The short answer here is - yes! I was just charged $84 for "Disney Electro", whatever that is. Now, scroll down to 'Search Channels ' and select this option. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Links on Android Authority may earn us a commission. Your email address will not be published. So, if your Roku is no longer receiving updates, you should consider upgrading. Disney Plus: The master list of movies and TV shows. It's on the Account page. 5. Update 1 (July 5) Posted in Blog. Perhaps most importantly, however, Disney Plus will be available on PlayStation 4 and Xbox One. Quick tip: It can be difficult to track all your subscriptions if you signed up in different places. You can choose to pay either monthly ($7.99/mo) or annually ($69.99/yr). If youre facing any issues, know that were here to help. As long as your Roku device is capable of running the latest Roku OS version, there should be no issues with installing Disney Plus. Although the app is free to download, using it requires a Disney+ subscription. Learn more. If you need further assistance, feel free to contact Roku support. Power on your Roku devices and stream unlimited Disney content anytime, anywhere, by using a VPN like ExpressVPN. Sign up to get breaking news, reviews, opinion, analysis and more, plus the hottest tech deals! To install it, select the 'Add Channel' button, and your Roku device will now download and install the app. If so, you may be getting charged twice. You'll see a Cancel subscription option. You now know how to watch Disney Plus on Roku. 4. Read more: Everything you need to know about Disney Plus. It is no surprise if you are looking for ways to watch Disney Plus on Roku as the year 2022 brings some new hits and unique Disney content. I did not sign up for the Disney+ and never authorized the charges. You need this four-digit pin to install Disney Plus on your Roku device. Same problem here. Nobody in the world is subscribed to "Disney Electro". He contributes to Future sites including TechRadar and Creative Bloq, focusing on subjects including creative software, video editing, and streaming services. If you're a current Disney+ or ESPN+ subscriber and would like to switch to the Disney Bundle, follow the steps here. 16-05-2020 19:57. Get Disney+ on Roku with ExpressVPN. 3. You can learn more by using the provided link. Here are the Roku Disney Plus steps: Follow the steps for how to update Disney Plus on Roku: 1. If you have the most basic Express, however, youll be limited to 1080p resolution without HDR, and no model is compatible with Dolby Atmos or Dolby Vision. Once app is available to add to Roku TV, how will the app know weve already paid? 4. If you're unsure about which Roku model you have, this information is easy to check. When it comes to Roku smart TVs, all models will be supported. Go to my.roku.com on your computer or smartphone. 4. To sign up for the Disney Bundle through Disney+, you'll need to visit DisneyPlus.com. Who is charging you each month? The Disney Plus starting price is $6.99, which is more than their upcoming competitor, Apple TV Plus. Any Express or Express 4K model is compatible. Overall, any Roku device made in the last six years should run Disney Plus just fine. Before you start streaming your favorite Disney movies on Disney Plus, youll need to get signed up for an account. Roku Ultra LT The Ultra LT is intended to be a permanent entertainment system. When it comes to Roku devices that don't support Disney Plus, you'll find certain Roku Streaming Stick, Roku LT, Roku 2 HD, Roku 2 XS, and Roku HD models on this list. Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more. For Xbox gamers, download Disney Plus to your Xbox One, Xbox Series X, or Xbox Series S. For iOS and Android users, the Disney Plus app is available in your App Store/Google Play Store, as well as being able to download Disney Plus to most Smart TVs. Disney is one of the largest corporations on the planet and, as such, has acquired many companies, including popular streaming services and networks, such as Hulu and Fox. Mary. If you have one of the Roku devices mentioned in the list below, you are out of luck. What are the Features Of Disney Plus Available On Roku Devices, I Cant find Disney Plus on Roku. You will now see a virtual keyboard on your screen, so go ahead and search for Disney Plus. It appears as Roku Disney Electric, Thanks for the posts.For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. Dave grew up in New Jersey before entering the Air Force to operate satellites, teach space operations, and do space launch planning. We only have 1 ROKU account and I did contact Disney. If you've subscribed to a streaming channel using your Roku, you can cancel it from the Roku player or using the Roku website. Select Unsubscribe or Renew depending on how you want to manage your subscriptions. New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. After subscribing to Disney+, turn on your Roku device > Press Home button > Select Streaming Channels. Its usually best to subscribe to Disney Plus via the web, since youll be billed independently making expenses easier to track and its faster to enter data via mouse, keyboard, or touch controls than using a remote. Go ahead and open it, log-in using credentials, and thats about it. ASSUMING it will be uploaded prior to 11/12? Getting pretty frustrated with them! Manufacturer support & warranty resources, I select Paramount + for $4.99 a month and being charged for $4.99 for 5 days. If you don't see Manage subscriptions in the list of options, that probably means you've subscribed through another service (or you're receiving the channel for free). If Disney Plus isn't working on your Roku, there are several things to try. If so, what is happened and what is showing there? This was a bit of a surprise, as Disney didn't mention the lack of support in its press announcement (opens in new tab) that the ad-supported Disney Plus basic was live. At least it wouldn't give people a stupid mystery to solve, sending them Googling, where they discover that "Electro" is a Disney-owned Marvel villain freaking them out just that much more. If you checked your Roku account online and do not see an active subscription for Disney+, you either subscribed to Disney+ under another Roku account, or you subscribed to Disney+ through the channel provider directly. If youre new to the whole Disney Plus craze, worry not, weve got you covered. Anything released in 2022 or later will definitely support 1080p streaming, at a minimum. This article will discuss everything you need to know to watch Disney Plus on Roku. If you want to catch up on the latest from the Marvel Cinematic Universe, youll need to watch WandaVision alongside other originals including Ms. Marvel and She-Hulk. A monthly Disney Plus membership in the US costs $7.99, while a yearly subscription is priced at $79.99. 4. Required fields are marked *. Please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. Once you open the app, youll be prompted to sign in (if youre already a subscriber) or sign up (if not). Roku phone lines are not operational. Roku subscription pin for Disney Plus, or other streaming services, is a four-digit Disney Plus Roku code that you set up for your Roku account. Disney+ has ideally entered the OTT competition as it has apps for major devices, including Roku, Xbox, Smart TV, Amazon Firestick, Android, PlayStation, iOS, and much more. I have been trying for months to cancel Disney electro Through Roku subscription that I never purchased. I don't even know what this app is. Lastly, select System Restart and wait for your device to reboot. Disney Plus not working on Roku: 9 fixes NY 10036. But, Apple TV Plus doesnt work on streaming devices, at least for now, so you definitely wont be able to get it on your Roku or Roku TV. If prompted, sign in to your Roku account. Mark_Weinreb. How do I Cancel my Disney+ Subscription on Roku? These "channels" are known as free ad-supported streaming TV (aka FAST) programming. On the Roku homescreen, highlight Disney Plus in your list of channels. Future US, Inc. Full 7th Floor, 130 West 42nd Street, You can even watch the original films of your favorite fairytale characters, including remakes. However, before you access its content, you will need to subscribe to Disney+. The Disney Plus home screen, not the Roku home screen, must be used to switch the language of the channel interface. (You can either subscribe only for Disney Plus or subscribe to a package where you get Disney+, ESPN+, and Hulu.). Select system and then System Update., 4. This is something Apple hasnt discussed at all, so Disney Plus pretty much has the console gamers locked in, as well. Given the sizes of both Roku and Disney Plus, an inability to close this deal would be a mistake. The option could be hidden on some Roku devices under menus like Accessibility and Captions. What if they dont have an answer? Please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. DID this ever get fixed? Disney Plus supports many Roku devices that let you stream 4k and HD quality content. As a photographer, Dave has photographed wolves in their natural environment; he's also a scuba instructor and co-host of several podcasts. Can you please give us some way to contact someone there who gives a dang? While we think Disney Plus with ads beats Netflix with ads overall (both on streaming quality and completeness of its library), this is a big problem. If you want a reminder of their characters backstories, all the Avengers films are available too - watch the Marvel movies in order and have yourself a marathon. You add Disney Plus to Roku the same way you do any channel through the Streaming Channels store, found on the home screen. Disney Plus is not working on your Roku because it's possible there's an outage or server downtime. Go to my.roku.com on your computer or smartphone. But if this were that, wouldn't it say "Disney Plus"? Heres a list of all the Roku devices that support Disney Plus right now. 2. Click on Manage your subscriptions. I am having the exact issue. First and foremost, if you havent subscribed to Disney Plus, youll need to purchase a membership in order to start viewing content on the service. When the " My subscriptions " page loads, you will find all your channel subscriptions that get billed by Roku, along with the terms, status, and renewal date of each subscription. Go back to your Roku Home Screen, where you will see the Roku Disney+ application. If you subscribed to HBO Max via the HBO website, for example, you'll have to cancel it the same way. With that said, our strong recommendation is to stick with us until the end of this guide. The same monthly price goes for every single user and everyone gets the same features/streams. Roku is charging $16 a month for its new streaming service, Roku Channel, which is a streaming platform that provides access to thousands of free TV shows, movies, and other streaming content. Push the star/asterisk button on your remote. Our guide will tell you everything you need to know about accessing Disney Plus on Roku. Open the Hulu app on your Roku device. Disney Plus has been available through most Roku devices since its launch, including on Roku Streaming Stick+, Roku Ultra, and Roku Premiere. Although this may not be important for you, as a Roku user, lets go through some of the other platforms that Disney Plus is going to be available on. When you purchase through links on our site, we may earn an affiliate commission. But it's unnecessarily confusing. The subscription fee helps to cover the cost of providing access to all of the . Choose your new plan. I would like it cancelled and my money back for all these months. I was never able to reach anyone at ROKU. We have a straightforward solution for you. I have no idea what's going on. It solved the problem but I had to get a new card in order to keep the charges from happening monthly. Type Disney Plus into the " Search Channels " box. Do we use same password we used when setting up D23 account? The oldest Roku model officially supported by Disney Plus dates way back to 2013, so youre most likely good to go. When you Google it, it's not even a thing. You can download Disney Plus on Roku for free, as this app comes free-of-charge. In general, these are time-sensitive deals that bundle Disney Plus with another service. Let me know if you have any other questions, and have a good day! Click the avatar icon at the top-right of the window and click My account. However, it's not available worldwide. Contact your service provider directly with any subscription or billing questions.