. Thanks for sharing that. 1. Required fields are marked *. Is there a motor controller fault? Gonna try again, but worried it will give out again. Again, it depends on the e-bike model you have. It takes a few cycles to do this. Hi. Replace any snipped zip ties to secure cables away from moving parts. All NAKTO ebikes are covered under our 1-year warranty for the original owner. He said he would contact Bafang to see how to trouble shoot it. Before we start trying to troubleshoot or fix anything, we must understand e-bike throttles in general. $739.00. New batteries will have a break-in period. Measured voltage is only 1.6v. It was determined that it is the torque sensor causing the malfunction. Hopefully, the tips Ive outlined above will help you keep your eBike running fast - and for a long time. Another thing to keep an eye out for is the possibility of your battery arriving already pre-aged. My batterys are around 4 years old. overcharging, overheating, degradation caused by the wear of time, the brand of the battery, the fact of not using your battery, etc. Your e-bike throttle will probably be one of the three general types: All of them work in the same way. The NAKTO Folding OX is a cruiser ebike which is made for recreational cyclists living in cities. Melted or burned wires are a sign of overheating. If the battery is working well, the voltage will drop by a few volts only. Reboot the battery by holding the battery power switch for 10 seconds. Ideally, you should do this every 30 cycles, after a break of not riding, or bi-annually. To read more about our privacy policy click here. These speed controllers could malfunction if damaged - either by dropping your bike or allowing water to get into them. The comfort of this bike and ease of cycling makes it best for anyone with back problems and spinal issues because you can easily cycle . That sensor looks like a small electronic component with three legs that should be connected to wires. If your battery pack is particularly choking when under load, then the issue could be that the battery management system is shutting it off to protect your battery pack from overeating. You can check the voltage of an ebike using a voltmeter by simply attaching the prongs to the positive and negative sides of the prongs on the battery. How to check the electric bicycle problems? While youre at it, you should also check the battery charger. Flat-head and Phillips screwdrivers to open and remove the throttle for inspection. Using a wrench, you can easily fix this issue by slightly bending the prongs to realign them into the correct position. How to Troubleshoot and Fix an Electric Bike - YouTube This is because the motor has a clutch that prevents the wheel from rotating the motor. Its a good idea to recycle the battery; most cities have a place where you can do this. The warmer it is the faster they degrade. The brake sensors on your electric bicycle play a crucial role. My Chinese folding bike stopped working so I banged it up and down on its stand and that made it work but not in a controllable way. How to check the electric bicycle problem? - NAKTO Factory Store . If the output on the battery charger is lower than the battery chargers rated voltage or if its zero, then the battery charger is defective. Some will allow you to select a 100% charge if it does go for that setting. If they can confirm that theyre faulty, then youll want to replace them entirely. If thats the case, then another possibility that youll want to consider is that the e-bike has faulty brake sensors. C 790 (pdf) Download. Tools Youll Need To Troubleshoot And Fix An E-bike Throttle Problem, Preparing To Troubleshoot And Fix Your E-bikes Throttle Problems. The green lights wouldn't come on. Doing this should give you a positive reading; a negative reading means that the battery probably has been miswired at the factory. If the indicator light doesnt illuminate or even blink on and off when the charger is plugged into the wall, then youre dealing with a defective charger. That's especially common in folding e-bikes, and it can also result in the throttle not responding at all. Electric Bike Hub Motor Problems and How to Fix Them? - eBikeBuster The bike will run ok for a minute or two but cuts out again. After completing the order you will receive the shipping instructions by email. Enjoy the [] Make sure that your bike can power-up: the LED's indicator lights should light up, as should the bike's display screen. The bike is brand new less than 100 miles on it. The charger la good but the battery don t keep charge The fuses(2) are good and electricity crosses the battery but don t keep charge. >>> Check out our article about the best electric scooter accessories here <<<. In this article, were sharing a full guide on how to troubleshoot common ebike problems to help you get back on the road in no time. Such a process will need the skills of an expert electric bike mechanic. When I press the battery indicator it holds two green and the other only flicker green. They are Lithium Ion (Li-Ion) or Lithium Polymer (LiPo) batteries. Do this slowly and dont put any strain on the battery. Comparison tools, shop directory, and forums at: ElectricBikeReview.com Next, youll want to double check the battery charging procedure in your manual, and then plug the charger into your battery. Reinstall the battery and try to turn on the bike. They dont need to be completely discharged before recharging. When it comes to eBike troubleshooting, there are a couple of things that might be causing your battery problems, including: Dont worry, though - Ill walk you through each one here! Give it a charge first and then go for a ride. The battery problem of your Nakto electric bike is potentially apparent. You can always contact the company, maybe its a known problem and easy to solve. Email:naktousa@gmail.com. On flat ground, most ebikes have a battery range somewhere between 30 and 45 minutes. Be sure to first unplug the battery charger if its plugged into the wall. Doing that will rule out many possible causes early on and prevent you from accidentally purchasing expensive spare parts you might not actually need. Heres a pic of the diagnostic screen that was used to determine the problem. Call Us . If you have bought your bike online, then your bike will have shipped with around 30 50% of a charge. Also, check to see if they are flush with the motor. Few things are more frustrating than a throttle that doesnt respond at all. The bottom line? By that, we mean youve tried to press or twist the throttle repeatedly, but the bike just sits there motionless. This common eBike battery issue is often wrongly diagnosed. Some electric bike models use flat pack cells - and these are known to swell if they suffer some damage. Others may even have multiple power settings (e.g. For a better experience, please enable JavaScript in your browser before proceeding. In this video a professional electric bike mechanic shares his expert advice on how to fix an ebike yourself (or at least track down the problem). Is there a way for the end consumer to delete codes and see if they regenerate??? I know that was a long 10 miles back home! Your email address will not be published. Sure, you could operate your e-bike without any brake sensors. Check the connection between the motor and the controller. If the indicator light illuminates when the charger is plugged into the electric bike, then the wiring and the wiring connectors going to the charger port as well the charger port itself are working. Electric bike batteries can have problems that fit into one of two camps. Thinking along the lines of PC boot-up errors that get logged but don't clear out unless manually done. If the wires are loose, youll probably have to replace the loose or damaged portions. We use cookies to ensure that we give you the best experience on our website. First, select the battery that belongs to your eBike. Q: Why does the seat always wobble? If the insulation on the copper coil wires melts due to overheating, occasional short circuits may occur causing the power to cut off. Battery charger shows fully charged (green light) on 36 v battery. If this happens, youll tend to experience power cut-offs. EBR was paid to perform this review #Sponsored We try to be honest, thorough, and fun! Well even point to some solutions to fix those problems, which you could do at home as a DIY repair job or hire a qualified repair person to do for you. If engaged, this will keep the throttle / motor from operating. How to Solve Electric Bike Battery Problems - A helpful guide Lithium-ion batteries dont prefer being left on the charger. For ebikes with a fuse, you can simply remove it and hold it against some light to see if its burned out. The controller after 10 miles only has 1 bar left out of 5. If nothing happens, youll need to try and jumpstart the battery. Call us (714) 603-7182 (Mon.-Fri. 5 Days from 9:00 am to 4:00 pm). Troubleshooting common ebike issues. - Custom Electric Vehicle Design Also, while it might sound obvious, be sure to check if youre in the proper mode - for example, pedal-assist, throttle-only, or pedal-only. Since the controller serves a huge yet sensitive purpose in the functioning of an ebike, the slightest technical glitch could ruin the established balance in any aspect including power transfer and distribution. Aug 8, 2018 . If your e-bike isnt turning on, be sure to check if the main switch is in the On position. Pedal assistance . When Im using switch as well as kicking the bike, the battery or controller will shutdown and it will back to normal if I charged it for a second. Some will use a 0-100% range, while others have a series of LED lights, depending on the model. 750C (pdf) Download. Then youll occasionally want to run the battery to 100% charged and do it 2 or 3 times in a row. Grab a flashlight and inspect every inch of the cable. Was your screen not functioning due to the battery being a loose connection? You must never leave a battery unattended when charging. There are plenty of electric bike batteries and chances are one will fit your e-bike. Nakto Best Selling Electric Bikes Urban Bikes Direct Motorized Bicycle Troubleshooting | BikeBerry.com All NAKTO ebikes are covered under our 1-year warranty for the original owner. High Quality Affordable Electric Bikes for Sale in the Philippines with FREE Shipping in Metro Manila. Q: Why does my chain keep falling off or getting stuck? Top 9 Best Electric Bike For Short Female in 2023 10. Just a brief update if anyone is interested. How To Adjust Your 2-Stroke Clutch - 48cc 50cc 66cc 80cc -Motorized Bicycle. Please read our Privacy Policy. Youll also have an indicator of the batterys current level on the battery pack itself or the speed controller. It provides reliability, safety, and maximum convenience at an affordable price. Remember at the very start of this article where we told you not to charge using the discharge port. Jun 22, 2022. weefek. A lead acid battery can only hold 25 watts per kilogram. A Li-ion battery can store 150 watts of electricity per kilogram. If you have any questions about our product, please leave us an email and we will reply within 24 hours; 1-year warranty, like the bike's seat/motor/battery/charger, etc; Please contact us if you have any problems with the product, Nakto Inc will do best to provide you the best service. In any case, knowing how to troubleshoot common problems of ebikes is valuable information for anyone owning an electric bike or thinking about buying one. In the short term, this wont hurt - but after a while, the batterys capacity will go down. Check the Battery Charger. Roshan said he was going to send out the replacement motor free of charge and I will send my defective motor back to Bafang. Is my 4 year old battery bad, or is it some other component? The Nakto Camel F uses 26 X1.75" wheels with a Schrader valve. Plus, those additional features could also cause unique problems that you wont find on other types of throttles (like display problems on one with a screen). You can find plenty of models or you can just get an universal one with the same specs as your existing battery. I rode it it was fine then it would stop. Was it a sudden start to the problem or gradual? Youll definitely need a voltmeter now. The first thing youll need to do is to remover the battery pack. Thats why all e-bike owners must understand how to troubleshoot and fix an e-bike with a throttle problem. Once youve adjusted the brake cable adjusters to the end of their limits, screw them all the way in. How To Troubleshoot And Fix An E-bike With A Throttle Problem Another place to find e-bike batteries is eBay, but, its more risky as you cant tell how old is a battery and they dont come with any warranty certificate. You dont need to discharge the battery fully. Do they offer service in your country? Can you inform me how to fix it. On the other hand, the 18650 lithium-ion cells are far more resistant to swelling and, in turn, more reliable. However, in some chargers, the LED light will turn off completely when the battery is charged. Give the electric bike full throttle while engaging the brake on the rear without locking it up. Let it cool down and then charge it again. Theres nothing worse than having to spend hundreds or thousands on an eBike only to have problems with its battery. Roshans advice was to check magnet placement on the rear wheel. Swagtron Swagcycle App Control Collapsible Neck Electric Bike. That would prevent the bike from damaging itself if you were to press or twist the throttle while the brakes are on. You only want to be doing this for a few seconds. Think of the controller as the processor of your ebike operating system. If you have a voltmeter or a multimeter, you can test the voltage of the battery charger port. If your ebike features a headlight, you can perform a load test by fastening an arch-shaped piece of cardboard over the headlight so you can see the beam from the headlight while riding. Water can find its way into these connections, too. 2. There is a gear sensor and its got a flashing green light and is looking properly fixed to the bike. Placentia Warehouse: 1683 Sierra Madre cir, Placentia, CA 92870. Feb 3, 2023. harryS. What could I have done I never had an issue with the battery before showing on the screen as always been accurate. 2. Nakto. That is a standard component on most electric bikes - and, again, its role is to ensure that you conform to road rules. ModWheel Direct Mid Drive Electric Bike Kit. Make sure that the brakes arent rubbing on the rotor or rim when the brake lever is released. Checking Chain Length afterthe chain leaves the tensioner pul- ley (Figure 3). Then it ran uncontrollably again. I then have to remove the battery and then put it back in. One of the most convenient place to get new e-bike batteries is Amazon. I go home put charger unn port for battery they say it's fine. Bikes been down a week. Sometimes that means a DIY fix and other times it can mean a recall, software update or part replacement by a dealer. These tests will work for both charging and discharging issues. By ruling out all the other basic problems with your e-bike, youll be able to confirm that it is indeed a problem related to the throttle. Has the fuse blown in either the eBike battery pack or the charger? Readjust the battery, stick the charger in and reboot the bike. Ill check with Roshan Monday if its in the mail. An extremely low battery power level can lead to your electric bike not turning on, by the way. Once you put the throttle back together again, you should be able to press or twist it as usual. If doing this makes the power display comes on and the motor spins with your wheel then it now looks like youve got a battery problem and not a charger issue. That way, even if you accidentally press on the throttle too hard and the bike shoots forward, you wont have to worry about damaging anything or hurting anyone. It cuts out again after a minute or so. Enjoy our 1-year comprehensive warranty covering all major parts of your Nakto electric bike. Is this a new bike? There are several reasons for such malfunction including aging, too frequent charge cycles, improper battery management, and a manufacturing defect. jump starting the battery by bypassing the safety features on the bms sounds like a terrible idea. Again, it depends on the e-bike model you have. This point is closely related to the previous one. Your email address will not be published. Insufficient Bend 7. We and our partners use cookies to Store and/or access information on a device. Join the Electric Bike Forum . Chopper Bikes | BikeBerry.com - Tagged "frame-style_cruising" Err 30 is a generic error code that bafang uses as a catchall. Q: The e-bike derailleur can work, but I can't change the speed. 9. There is typically a minimum speed that will activate the drive motor. If so, replace the fuse. If your battery isnt charging, start by checking the following: That is entirely normal - and will, unfortunately, only get worse as time goes on. Well, its because different types of throttles are wired differently. $739.00. DPC 18 (pdf) Download. Checking the battery voltage can give you a clue as to whether or not the battery has been damaged. The 360Wh battery also gives this bike a surprisingly good . Even though DIY maintenance can be easy to perform, its still best to bring your electric bike to a service shop if youre not fully confident in your skills. If the throttle is feeling loose or missing out on strokes from time to time, you can just replace it after testing whether or not its receiving steady power. 500C (pdf) Download. There is an easy way to confirm whether or not the brake sensors are indeed the source of your throttle problems. The only way to check if the battery is swollen is to drop the lower plate and take out the battery pack. Burn marks or smells are clear signs that it needs to be replaced. Check the Voltage. How well check to see if it is a charger issue is that well try and power your electric bike with the charger. thankyou. Youll want to avoid stressing the battery, and youll definitely not want to hit the low voltage cut off point. https://electricbike.com/forum/forurs-and-kits/bbshd/7747-bbshd-bbs02-error-list, Electric Bike Throttle and Pedal Assist not working. After doing this, youll want to carry on charging your battery like normal. In some cases, the throttle cable may also become stretched. No just a few days ago I got the same error code so I changed the sensors again only this time I'm still getting the code 03 error. In some cases, the throttle cable may also become stretched. Furthermore, it offers a hassle-free cycling experience at a decent speed for an ideal ride. The battery still shows 2-3 bars full. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. In this case, its a good idea to check if your ebike is still under warranty. hello The same problem should happen if the battery is faulty. Heres a general tip when trying to troubleshoot and fix an e-bike with a throttle problem: always start by checking the parts that are easiest to fix. Help Center - NAKTO Factory Store >>> BEFORE YOU GO! It had 2 to 3 bars when it cut out. Looks like all the connections are secure and in original working condition. 500C Electric Bike Display. The reason for the 100% charge cycle for the first cycles is so that your battery can balance. Some good tools to start with are: Remember: youll probably spend a lot of the time revving your e-bike as you test the throttle. When charging a battery to 100%, for more range, don't leave it like that for more than a day. Do you have a short circuit in the battery, wiring, or motor. How to change the new motor? If you find the brake pads or the brake shoes in good condition then you may want to tighten the brake cable adjuster on the brake lever or the brake itself until the brake becomes more responsive. Nakto Electric Bike Maintenance. NAKTO Safe Brake 3-Cycles Electric Bike - Don't Waste Your Money As an affiliate, we earn from qualifying purchases. If your battery pack lasts less than 30 to 20 minutes, chances are its worn out and you have to replace it. If you do see disconnected cables, reconnect them to the proper port. It is meant for short rides and doesn't have any mechanical disk brakes, suspension, or derailleur. The facts about Lithium Ion batteries are taken from HowStuffWorks and Techopedia. If it holds a charge, the issue will be your electric bike - most likely a short circuit in the bike's wiring or the motor. Be sure to check that your battery pack has at least two bars of power. By the end of the article, youll know the basics and have nothing to fear about batteries. NAKTO 26" 350W Fat Tire Electric Bicycle Mountain Snow Beach Sporting If this is not true, then our next step is to jumpstart your battery. Even though your e-bike throttle is relatively small in size, it can have a significant impact if it were to ever stop working correctly. On hardpack batteries, youll need to remove the battery from your bike. I have a new bolt pro ebike. I think the display may have its own battery in order to maintain accumulated miles and other settings, so disconnecting it from the power source probably won't reset it. Q: My e-bike tires always get stuck by the fender. A twisted or missing spoke magnet could cause malfunction as well. Its not that theres anything wrong with the throttle at all. Troubleshoot a bike that won't turn on (bikes with external battery) That means dont try and charge your battery overnight as you sleep. With a wonderfully balanced 68 lbs bike Fram, this urban e-bike features a lithium powered long range (20 mile max range) battery fueled by a rear hub 36V 250W motor. Is there a connector that I can purchase that plug into the charger that I can connect to the discharge pins? As of 2020, Nakto now offers a bike catered to kids, the Nakto Skylark. Try and charge to 80% and discharge until 20%. View the contact pins and see whether one is missing or not. Lithium-ion batteries are good at holding a charge. If you have just bought an electric bike or are perhaps thinking about buying an electric bike you might be thinking about batteries. $475.95. Flex the chain laterally, and separate the chain. When I turned the key to the on position the motor seemed dead again until I banged the bike up and down again. The idea of this site came up when I bought my electric scooter, UScooter Booster for about 700$. The Nakto 26-inch 250W Cargo is a reasonably priced Class 2 electric bike that we feel is a decent option for commuting or running errands. Don't expect to go off-roading or covering long distance with this bike. But the pushbutton display on the battery lights up 3 of 4 bars. Disconnecting the contacts and cleaning them and reconnecting can . But fear not, we've got you covered! Whatever throttle problem youre facing, theyve probably seen it a hundred times already. Scott Strike, dual suspension electric mountain bike. The small electric folding bike is one of the most affordable on Urban Bikes Direct. Nakto electric bike error codes - zep.lukasgroten.de My codes I had to access through the information prompt while on the display. Common Electric Bike Errors. Medium.This bike has given me lots of fun but time to move on. repair, or just want to come by and have a look at our eBike showroom stop by our electric bike repair shop located at 3330 Kurtz Street, San Diego, CA. Mini Bikes; On Sale. Another thing to check here is that the electrical cables are correctly connected. The problem is that they sometimes err too much on the side of Caution. Nakto Electric Bike Flat Tire Repair It features a classic vintage look with a low step-thru frame, a curved handlebar, and an oversized saddle. We highly recommended not to leave the battery charger plugged into your electric bike for more than 12 hours. Bicycle Universe also participates in other affiliate programs and advertising platforms. Last of all, never be afraid to bring your bike back to the shop and ask a qualified person for help. When cells fail, its usually due to being under severe loads. Regardless of the type of e-bike throttle you use, there are some common issues that you might face. It loses only a quarter of the charge that NiMH batteries lose. You dont need any tools to get this done; just plug the battery charger into the wall and see if one or more of the indicator lights are illuminated. If thats possible, then you can fix it at home as a DIY project. Unlike with traditional bikes, ebikes have various configurations and designs which makes repairing flat tires different for brands and models. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. So I turned the key to the off position and the motor stopped. Grab a flashlight and inspect every inch of the cable. Nakto Electric Fat Tire Bike | sites.unimi.it To test the output voltage of your battery charger, you can use a multimeter or voltmeter. Unfortunately, if that Hall Effect Sensor were to stop working correctly for any reason, it could also cause you to experience throttle problems with your e-bike. One of the most common e-bike problems is the power cutting out. All youll have to do is grab your screwdriver and open the throttle. For the discharging port, after youve got you results youll want to check our results list below. I went and checked my connection and battery. Granted, battery problems can occasionally happen, but most can be solved easily and quickly. low, medium, and high power). http://electricbikereview.com/ If your electric bike isn't working there are several steps you can take to troubleshoot and fix the issue. As an Amazon Associate this site earns commissions from qualifying purchases. Ive got my order confirmation but not tracking numbers yet. Engine Trouble Running Essentials- a complete troubleshooting guide. How to Fix Electric Bike Error Codes? [Quick Solutions In 2022] However, if it doesnt hold the charge, your lithium-ion cell is faulty. If a damaged cable is the cause of your throttle problem, youll need to get that replaced. The step through Nakto City Electric Bike takes a traditional European style handle bar bike, and makes it one of the World's best electric commuter bikes. Remember: the controller is the brain of the entire bike, and it has wires connecting it to all the other components. I would suggest going to someone who has a basic knowledge of electronics and try to change the key switch with an identical one or search for any visibly damaged cables. Sale; Outlet; Home; Men's Beach Cruisers; Filter. 3 rides and it still shows full, althought the voltage display reduces. If you find that the brakes have been pulled back because of damage and cant seem to break free, this will cause the motor inhibitor switch to stay turned on. I experienced similar problem with my second biktrix, a Jugg HD Classic, within 20 miles of riding new. Another reason for such issues could be the ring of magnets on the front sprocket; the sensors may be out of alignment due to being dirty or knocked around.