She is in love with them. LE PAPIER Signature handbag - Structured water-repellent nubuck bag - Reinforced handle - Magnetic flap closure - Long removable strap - Engraved lobster clip - Interior pocket - Gold metal logo and hardware - Fully lined in cotton - Dyed. I love that it was delivered to me super fast! When I found the box it was soaked and so was the inner bag the pocketbook was sent it. Companies can ask for reviews via automatic invitations. The pants were the perfect color, fit well and well made! Sizing is great, the quality is superb and I will certainly reorder from the website. They are not responding to online communication Its also weird that a so called designer brand doesnt have a U.S. phone number. We use dedicated people and clever technology to safeguard our platform. Received the order but the box looks like its thrown somewhere. Two days later I received my tracking and got my packages. And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. You dont have to buy many Designer things to know that luxury products are sent in box. The pants were the perfect color, fit well and well made! Shop online the latest SS23 collection of Jacquemus for Women on SSENSE and find the perfect bags for you among a great selection. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. Received the order but the box looks like its thrown somewhere. By the time I got home it wasnt there. The packaging, payment, etc. Thank you for the fast delivery. I love my bag! Customer service is good when you are able to connect with them via telephone, mail customer service is not good. Outstanding Customer Service! New arrivals, now dropping five days a week - discover now, Claim your exclusive discount code when you subscribe to our emails. 2023 Trustpilot A/S. SupportNinja helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation . Companies can ask for reviews via automatic invitations. Also this is summer and in France, and it is like no mans land, lol its always hard to reach someone during that time. Also, Simon is on holiday. You can also place your order with our team on the phone. The PRODUCT IS AMAZING! Incredible quality, lots of compliments. Suggested companies are based on peoples browsing tendencies. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. They basically lied and said that they tried to call me to let me know the bag was out of stock but I didn't answer. I ended up ordering through the site via paypal. Here are 8 tips for writing great reviews. I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. Jacquemus customer service . I loved the bag, it's great, and super fast delivery, thank you. And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. The quality of Le Grand Bambino bag is amazing. We also ensure all reviews are published without moderation. Thank you note, stickers, and the dust bag were a welcome surprise! Shop the best in modern womenswear with the most recent collection from Jacquemus. We use dedicated people and clever technology to safeguard our platform. Wonderful treatment,fast shipping,easy tracking and very careful packaging.From my experience I have no objection,I would definitely buy again.They won a spanish client. In addition, the fact of sending us a little booklet I find it super cool. Sign out of Your Account on the Amazon Website. Here are 8 tips for writing great reviews. Beautiful experience! SSENSE uses cookies that identify your device to provide you with a better online shopping experience, tailored to your preferences. Find out how we combat fake reviews. I cannot track my order and furthermore they delay it more than it should alwayss. When I found the box it was soaked and so was the inner bag the pocketbook was sent it. The quality of Le Grand Bambino bag is amazing. Extremely bad - I ordered some things online and never received confirmation email - I had ti call them 5days (5-business-days) later just to get the information that my shipment is being prepared 3 days after that my order was cancelled and rest assured that id you are trying ti shop anything that is discounted you will not receive it cause they dont have it, the discount is inly to make the brand feel better I guess I will never, ever shop anything from this brand. 2023 Trustpilot, Inc. All rights reserved. They have no phone to US because they are French based and . Training hours:8 hour shift btw 8am -6pm in your local time zone, no PTO allowed. For more information, please refer to our customer care page. I love JACQUEMUS! | Read 21-40 Reviews out of 698 Received the order but the box looks like its thrown somewhere. All rights reserved. This is unacceptable. Jacquemus Shop now Gente Roma, a place to be, a place to get inspired #genteroma slide 6 to 7 of 5 Free shipping only for logged in customers for orders over $ 600 Shipments within 24/48 working hours from receiving the order confirmation Free return only for online orders Within 14 days of receiving your order with our DHL courier Secure payments Fabulous Quality and Design! It is not easy to find what I'm looking for and to sort them by price, etc.. Well I ordered the Le porte trapezu wallet. We also ensure all reviews are published without moderation. Kendall's Edit; . I loooooooooved the bag its so pretty in real life.Im so lucky that I finely got what I want and I was looking thru your brand online I found some bags In Neiman marcus, but unfortunately they deliver a preorder and I receive it on August!!! The packaging, payment, etc. designers to increase customer base. I loved the bag, it's great, and super fast delivery, thank you. Quality is great! Thank you! Coinbase CCO just revealed the new 24/7 phone support number 818-748-9071 for users in USA and canada. please contact customer service within 60 days of purchase. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The packaging, payment, etc. I am still waiting for the product and I have not received any email when they will send to me . Users can call our helpline number to resolve their crypto related ptoblems quickly. Even though the shipping was super fast, the cap i received unfortunately is not properly black. Everything beautiful, the beautiful hat, only the way in which it was packaged plus the negligence of UPS caused it to arrive with some wrinkles that look ugly on a new hat and will be difficult to remove since the idea is that it looks round not a side more circular than the other. Find out how we combat fake reviews. . was ok but the delivery with UPS was HORRIBLE. I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! The order arrived on time and every item came very well packed. The website is very userfriendly, I found everything great. then delayed it even more by not contacting UPS quick enough. Anyone can write a Trustpilot review. Fast delivery, very nicely packed.Amazing product. It was my first time buying at JacquemusIncredible product,expensive,yes,but the quality is worth it. . Cookie Notice People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Much better of you used dhl not ups. Got this a gift for my wife, she fell in love with it! Hey, I was wondering if anyone has had any luck contacting Jacquemus customer service. $100 coupon code. So thank you Jacquemus!!! What we offer: + Competitive hourly rate of $16/hour. Jacquemus customer services told me they have to wait for a UPS investigation which closed as "delivered" despite them admitting they had no proof of it being delivered, so Jacquemus won't help. Find out how we combat fake reviews. Outstanding Customer Service! Please note: the items in your shopping bag may be deleted if you change your region or your delivery destination. Position: Remote Customer Support. I shouldnt have to call France. This is unacceptable. When it arrived although beautifuly wrapped and packaged I was so disappointed of how small it was. Job Description. I love my experience so far and definitely will buy more. Suggested companies are based on peoples browsing tendencies. I ordered the Nike collection and had no news for 4 weeks but since they said they had delays I did not worry. It was left on my porch in the pouring rain for two days. For more information, please see our But it didnt have any dimensions or photos with a model holding it in order for us to understand its size. Anyone can write a Trustpilot review. Free shipping on full-price orders over $100 USD and other orders over $300 USD. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. From the package to the product. I live in London and need to send back my order but your instructions dont say that a proforma invoice should be attached to the outside of the box. 1,501 people have already reviewed JACQUEMUS. Everything was amazing. The item was shipped very quickly to the Netherlands . If you are not getting responses or your item hasnt shipped after a long period of time, call them. The Purse is quite nice but it was shipped in a cotton bag in a Carton. Shop the latest collection of JACQUEMUS clothing and accessories at FWRD with free 2-3 day shipping and returns, 30 day price match guarantee. I love my bag! And then I received my scarf .. wonderful. Overall it was great! I ordered the wrong size and had to return the item. I would have expected more for that money. The quality of Le Grand Bambino bag is amazing. 1. Coinbase customer support number is online now. Call now to get direct help from coinbase customer support executives. and the service is great and shipping is fast! Date of experience: January 24, 2023. Anyone can write a Trustpilot review. Jacquemus Small Le Porte Azur Leather Crossbody Bag $375.00 ( 1) Free Delivery Jacquemus Le Pitchou Circle Neck Pouch $305.00 Free Delivery Jacquemus La Maille Carozzu Stripe Hooded Oversize Wool Blend Sweater $468.00 (40% off) $780.00 Free Delivery Jacquemus Le Carre Rond Leather Card Holder $400.00 Free Delivery New! The website is very userfriendly, I found everything great. Jacquemus Press question mark to learn the rest of the keyboard shortcuts. The bag is okay but a bit dusty and dirty. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. When it was delivered I wasnt home. Mostly impressed on just how fast it was delivered! I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! Im now down several hundred pounds with no order because they use a courier that leaves parcels in unsafe places. It goes against our guidelines to offer incentives for reviews. Find out how we combat fake reviews. I'm now down several hundred pounds with no order because they use a courier that leaves parcels in unsafe places. Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. $25 - $35 per hour | Online/Remote Position | Flexible. Very clear navigation and easy check out experience. Coinbase CCO just revealed the new 24/7 phone support number 818-748-9071 for users in USA and canada. Coinbase customer service number. Call Us. Le service clientle rpond toutes vos questions du lundi au vendredi, de 10h 13h et de 14h 21h, et les samedis de 10h 13h et . was ok but the delivery with UPS was HORRIBLE. I recommend shopping at Jacquemus. Its disappointing what a mess this company has become, not a good look. or fill in the form below. I loved the bag, it's great, and super fast delivery, thank you. Really poor ordering from France to the UK. Also the condition of the leather was really bad. It goes against our guidelines to offer incentives for reviews. Because of this I wouldnt order again.. Read about their experiences and share your own! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Please send an email to customercare@jacquemus.com or call +33 (0)1 86 47 80 99 from Monday to Friday from 10:00am to 1:00pm and from 2:00pm to 9:00pm, Saturdays from 10:00am to 1:00pm and from 2:00pm to 6:00pm CET Newsletter Customer Care Contact form Country english Metropolitan France (EUR) JACQUEMUS 2022 Location Metropolitan France (EUR) It was left on my porch in the pouring rain for two days. Jacquemus's new take relies a lot on dramanot just of the unmatchable set designbut of volumes and precarious straps and cinching that may not translate as easily into a real life away from the. I love JACQUEMUS! In addition, the fact of sending us a little booklet I find it super cool. + Additional pay incentives as well as monthly . All previous emails sent to you from my private email prior to involving PayPal were ignored. I love my bag! I love the quality of the bag and how fast arrived to me, its a bit small as no many things fit, but pretty bag and color-Thank you-. Terms and conditions apply, Shop from over 500 of the world's finest luxury designer brands & be dressed for any occasion, Saudade asymmetric draped woven mini dress, Espelho gathered cutout stretch-jersey mini dress, La Maille Neve cropped brushed stretch-knit cardigan, Cutout draped stretch-twill mini shirt dress, Amaro cropped draped cotton-blend poplin shirt, Espelho twisted stretch-jersey midi skirt, Espelho cropped asymmetric stretch-jersey bandeau top, La Maille Neve cropped brushed knitted cardigan, Le Chiquito Moyen croc-effect leather tote, Concha embellished one-shoulder ruched striped seersucker top, Neve cropped brushed stretch-knit cardigan, Bando cropped button-embellished ribbed-knit cardigan, Espelho cropped cutout stretch-jersey top, Le Chiquito Long croc-effect leather tote, Ascu cropped one-shoulder ribbed linen-blend top, Concha cutout striped ruched seersucker midi skirt, Cropped one-shoulder striped seersucker top, Asymmetric embellished cutout stretch-jersey midi skirt, Pralu cropped embellished ribbed-knit top, Le Bisou Bandana printed cotton-poplin shoulder bag, Concha cutout striped seersucker midi skirt, Cropped tie-detailed organic cotton-jersey top, Maraca cutout stretch-cotton poplin shirt, Le Foulard Lamba printed cotton and silk-blend pareo. Companies can ask for reviews via automatic invitations. Very helpful customer service. All previous emails sent to you from my private email prior to involving PayPal were ignored. Thank you very much.I especially loved the packaging- as always :). Hope i could get an answer as soon as possible. Fabulous Quality and Design! With my coupon I ordered jeans and they were send in two days, received three days later. The return process was perfect and easy! Here are 8 tips for writing great reviews. Jacquemus customer services told me they have to wait for a UPS investigation which closed as delivered despite them admitting they had no proof of it being delivered, so Jacquemus wont help. My experience was amazing! I downloaded Skype and paid $4 for 400 minutes to make an out of the country call(I live in the U.S.) . Date of experience: 19 January 2023 MO and the service is great and shipping is fast! Privacy Policy. Customer Care; Track an Order; Create a Return; FAQs . more. This is unacceptable. Simon Porte Jacquemus's proportions are intentionally abnormalone part ruched, another cutaway. Shop and view the latest Womenswear, Menswear, Shoes and Accessories Collections from the official JACQUEMUS website. Find out how we combat fake reviews. Love you. Will definitely order again! I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Because of this I wouldnt order again.. I will never ever buy anything from them again. Manage Your Backup Payment Methods. + Medical, dental and vision benefits; EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland. With the pandemic, more and more people are shopping, entertaining, and simply being home has created a unique live chat job position that is well suited for interpersonal savvy applicants with . I love your collections every year. The packaging, payment, etc. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Available 24/7. I love that it was delivered to me super fast! Self-taught designer Simon Porte Jacquemus launched his namesake line at age 18, after moving to Paris from his native South of France. Create an account to follow your favorite communities and start taking part in conversations. My order arrived in no time and im super happy! Anyone can write a Trustpilot review. What should i do. United States. I also just saw a post on Twitter of Jacquemus himself dancing at a party so Im extra pissed lol. It was left on my porch in the pouring rain for two days. Anyone can write a Trustpilot review. On the other hand the packaging experience, delivery and quality of the handbag was 10/10.If they work on their customer service a little bit more, I'm sure they will become a 5 star company. It goes against our guidelines to offer incentives for reviews. Register to save your wishlist and stay updated on must-have pieces. It will consist of art and design, itt will have Here are 8 tips for writing great reviews. The pants were the perfect color, fit well and well made! This was my first and what I consider test purchase, I can positively say I will be ordering from Jacquemus again in the future! My order arrived in no time and im super happy! A member of our support staff will respond as soon as possible. The return process was perfect and easy! I was definitely going to get another one as a gift but I wont, the size is very small especially for its price. Overnight shipping is available for $20. In addition, the fact of sending us a little booklet I find it super cool. I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. Thank you for the fast delivery. Location: Remote live chat job, work online anyw in the world (United States preferred). Wonderful experience, I love my product!!!! Our exceptional customer service team is here to help you through every step of the order process, and beyond, to make sure you start every day dressed to conquer. I truly think this is human error and it will get better. I'm now down several hundred pounds with no order because they use a courier that leaves parcels in unsafe places. From the package to the product. When I tried to find the support form it appeared, that your site doesn't work properly. Training: 11 weeks, Monday-Friday. Anyone can write a Trustpilot review. I love JACQUEMUS! Take a brief survey about today's visit . A real shame because you spend a lot of money on this premium brand. Verification can help ensure real people write reviews about real companies. It looked absolutely beautiful on the site. Here are 8 tips for writing great reviews. They had 150 employees at the beginning of 2022 and now have more than 500. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. Outstanding Customer Service! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The delivery was made very quickly and arrived in very good condition. I cannot track my order and furthermore they delay it more than it should alwayss. They are so dope and very light so dont pull on the ear lobes. I love jacquemus and its style and the quality is on top! It comes with a sturdy box, safe for international shipping, the clothes is kept in a dust-bag with a collection sticker gift. 2023 Trustpilot, Inc. All rights reserved. It has a red undertone, it looks like its been discolored by the sun. The shipping is fast, no custom clearance hassle because everything has been paid and taken care of. Everything was amazing. Does polene has a us number (really asking :) I know they are more low cost that him but still)? When I found the box it was soaked and so was the inner bag the pocketbook was sent it. . It wont even fit a card in there. Ive bot a hat and it has such soft material and vivid colors that now we are arguing with my daughter who will get it . Two weeks went by and I never even received a tracking email. I am very happy with my purchase! I am very happy with my purchase! My experience was amazing! Shop with us and discover why Mytheresa is your final destination for online shopping for women. Verification can help ensure real people write reviews about real companies. Shoulder-baring dresses, strappy sandals and accessories are designed to whisk you off to the south of France. Much better of you used dhl not ups. These tasks include: - Helpdesk live chat support for technical issue (follow the manual) - Promotional giveaway and resolvent procedures. Contact them on WhatsApp, they always answer. Find out how we combat fake reviews. Help us Improve. Buy Jacquemus bags and get Free Shipping & Returns in USA. From the package to the product. Jacquemus for Women SS23 Collection | SSENSE SALE ONLY Gil Rodriguez Gimaguas Girlfriend Collective Giuseppe Zanotti Givenchy Golden Goose Goldsign Goldwin GR10K Gramicci Grape Grlfrnd Gucci Guess Jeans U.S.A. Guidi Haider Ackermann Haight HALFBOY Han Kjobenhavn Hannah Jewett Harlot Hands Harris Wharf London Hatton Labs HAY Helenamanzano The ordering was easy and the quickness of the shipping was amazing. Verification can help ensure real people write reviews about real companies. We offer free 2 day shipping on all US orders. We use dedicated people and clever technology to safeguard our platform. I ordered the Grand Bambino bag. Full-time - Part-time - Temporary -Contract. Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. I love JACQUEMUS! About Us (866) 434-3169; Customer Care; Shipping & Returns; Live Chat link opens in a new window operated by . Got this a gift for my wife, she fell in love with it! I cannot track my order and furthermore they delay it more than it should alwayss. Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. Thank you very much.I especially loved the packaging- as always :). This is unacceptable. Initiative 1: Creating Jacquemus' first physical store in Paris. Bright primary and pastel colors and inventive geometric cuts feature in the label's signature asymmetric crop tops, oversized trousers and overcoats, colorblocked knits, and futuristically shaped dresses. You can also place your order with our team on the phone. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Jacquemus. Customer Service; Wish List; Call Us +1 877 678 9627. customercare@net-a-porter.com. JACQUEMUS Welcome to the sun-dappled world of Provenal designer JACQUEMUS, which is brimming with natural fabrics, figure-framing cuts and earthy hues. He can take a holiday, like my boss goes five times a year wherever and if there is a problem while he is away I have to make it right, and not blame him. Wanted to give 4 stars, but then I realized that this form is not in English :)When I placed my order, something went wrong with the payment. Lists Featuring This Company Shoes Companies They also gave me. FWRD Customer Service. So thank you Jacquemus!!! The delivery was made very quickly and arrived in very good condition. Users can call our helpline number to resolve their crypto related ptoblems quickly. Pretty things in your Shop Jacquemus is great!!! I cant even use it. Yellow Le Raphia 'Le Petit Panier Soli Cuir' Tote, Brown Le Raphia 'Le Bisou Mousqueton' Bag, Off-White Le Raphia 'Le Bisou Gros Grain' Bag, Purple Le Raphia 'Le Bisou Mousqueton' Bag, Black Le Raphia 'Le Petit Bambino' Coin Pouch, Off-White Le Papier 'La Banane Meunier' Pouch, Brown Le Papier 'Le Grand Chiquito' Top Handle Bag, Purple Le Papier 'Le Sac Rond' Top Handle Bag, Brown Le Papier 'Le Chiquito Moyen' Top Handle Bag, Brown Le Papier 'Le Chiquito Long' Clutch, Brown Le Papier 'Le Bambinou' Shoulder Bag. I talked to them on WhatsApp and they answered immediately and said it was still processing but got me a coupon of 100 euros. Will definitely order again! You must have JavaScript enabled in your browser to utilize the functionality of this website. We also ensure all reviews are published without moderation. I love Jacquemus company with its amazing product. We also ensure all reviews are published without moderation. My order arrived in no time and im super happy! NET-A-PORTER Premier For customers based in New York City, and selected areas* of New York and New Jersey, our NETAPORTER Premier team is at your service from the moment an order is placed until it arrives at your door. Tag of the item was already taken off and placed inside of the side pocket. Love the quality & style of the hat & quick delivery! And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. After ordering I received a confirmation email and the site states there would be delays. The return process was perfect and easy! At the age of 19, in 2009, he started his own brand after his mother's death and named it . Because of this I wouldnt order again.. Quality is great! Worldwide Shipping. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. When it was delivered I wasnt home. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Love the quality & style of the hat & quick delivery! I ordered the Grand Bambino bag. All previous emails sent to you from my private email prior to involving PayPal were ignored. We use dedicated people and clever technology to safeguard our platform. I am very happy with my purchase! Verification can help ensure real people write reviews about real companies. Continuez, vous etes parfait.Tres belle journee. I am still waiting for the product and I have not received any email when they will send to me . Call us on 1 877 799 0627 from the United States, or +44 330 022 5701 internationally. A little bit sad, that you cant reservate an item for a period of time when you adding it on cart, because someone can just be faster then you and get it before you do. Do you need help? Our native-speaking Customer Care team is available 24/7 to support you. From the package to the product. It was my first time buying here online, and it won't be the last.I ordered from Spain and the shipment was so fast.The product arrived in perfect conditions.Love everything about this brand, 100% would recommend! Fabulous Quality and Design! After 60 days, we will attempt to assist with repairs and/or obtaining . When I found the box it was soaked and so was the inner bag the pocketbook was sent it. Date of experience: January 19, 2023 RM I know Jacquemus has had issue with delivering orders in a timely fashion in the past, but this was not my experience at all. Pretty things in your Shop Jacquemus is great!!! We use dedicated people and clever technology to safeguard our platform. Privacy Policy You are very welcome to get in touch for size and styling advice or with any further questions on your order. Product shipped out in a timely manner and arrived well packaged. Easy to arrange refunds etc. My order arrived in no time and im super happy! And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. Customer Service Representative REMOTE (US) SERVICE DELIVERY WORK AT HOME (US) FULL TIME SupportNinja is a new kind of BPO. | Read 41-60 Reviews out of 545 Due to this poor customer service, I will not be making any future purchases from this company and will recommend my friends to do the same. I ordered the Grand Bambino bag. They sent my address wrong to UPS, told me it was my fault! Shift schedule availability from 8am -6pm in your local time zone. Outstanding Customer Service! I started emailing customer service, messaged the customer service Instagram, nothing. They where very helpful great experience with them. The quality of the print is not acceptable for a t-shirt that retails for 170.Also, the size of the print should be larger on the larger sizes, otherwise it ends up looking way smaller than the Small and Medium sizes.Unfortunately I will return it.