If another classaction is started count me in. Its holding a cool temp . The lawsuit asserts that the ice makers integrated into the doors of these refrigerators are faulty and can cause a variety of issues. How do I submit my claim the courts for reimbursement of costs? No power, nothing. [Answered!]- How To Join Samsung Refrigerator Class Action Lawsuit Thanks! I would like to join your class action lawsuit against Samsung. What: The case has to do with an alleged defect causing the refrigerator coils to freeze and in turn stops the refrigerator from cooling. Our Refrigerator Icemaker cannot be repaired and I have spent $749 dollars trying to get it repaired. Electronics giant Samsung is facing a class-action lawsuit from customers who say some of the company's refrigerators don't keep their food cold enough. My ice maker melted in my refrigerator and yes I have a photo of it. So far replaced 4 times. On behalf of every American who bought a Galaxy smartphone, a complaint was filed in federal court in Northern California, asking for monetary reparations and the recall of the faulty products. Im sure there is an ice problem as I cant even get my deli tray to open, appears to be frozen shut. The lawsuit was filed on February 24, 2017, and is based on more than 20 models of refrigerators from Samsung. Samsung is being sued for allegedly marketing faulty refrigerator models that have a history of breaking down too soon. Problems with the ice maker after the first year! Have you received any information pertaining how to be included in it or what identification number is assigned to the class action? Despite these allegations, Samsung has offered partial refunds and has also responded to some customers through Facebook. There are also complaints about the ice-making mechanism. Our Samsung fridge was purchased in 2016. Does anyone have any insight on what we can do? Im with the hundreds of disappointed consumers on Samsung refrigerator, our ice make has never worked properly and it doesnt keep proper temperatures. Anybody?? About 2 months ago, it was ridiculously frosted over. We purchased the fridge on 12/1/2014, we have constant problems with the fridge freezing up, motor fan freezing up, water under the vegetable tray and ice maker every 10 days having to be unjammed and thawed out so the ice maker will work. In the US, 97 percent of adults and 92 percent of those 65 and older have cell phones. The same problem has occurred to the opposite site of the rear window. I would like to join the lawsuit. They can also contact Samsung or the claims administrator for more information. I have a Samsung RF28JBEDBSR/AA I have just quit using the ice make and buy ice. He then said that he could not help me! Consumers should expect to receive a response regarding their claim within a reasonable period of time after submitting it. Our purchase of a Samsung Model RF23HCEDBSR Refrigerator has had ice maker problems since we bought it on 4/14/14. You might be able to join a class action lawsuit if you bought a Samsung Galaxy model after March 8, 2019, to demand monetary damages and a halt to any fraudulent or deceptive marketing. 2. I purchased my Refrigerator in December 2015. Currently, the Samsung refrigerator class action lawsuit settlement is ongoing, but its unclear whether it will be settled. A: The amount of compensation that consumers can expect to receive under the settlement varies depending on the specific problems experienced and the model of the refrigerator purchased. This has been going on for a few months. I have filled out this for five times and I have yet to hear anything on the replacement of my refrigerator the icemaker is come pleat Lee demolish Janet the evaporator motor Ive had to replace two times already Ive had food bowl in it I really really would like my money back on a product that was defective in the first place please contact me. Bought our unit in 2015 We have had problems with the icemarker for years freezing up. Thats a rhetorical question.. my model rf26hfendww has a recurring problem such that it apparenly freezes up then does not maintain refer cooling or freezer temperature. Required fields are marked *. Had to have a restoration company come in to dry out my floors, carpet and basement. You should be aware of a few things if youre wondering how to join the class action lawsuit against Samsung refrigerators. Customers Matthew Jordan and Lisa Saghy and their attorneys filed the class-action lawsuit on May 13 in New Jersey, where Samsung's U.S. operations are based. How do I file for a Samsung refrigerator lawsuit? The settlement is expected to settle the case for the consumers. We have had to take everything our of the appliance many time, and use a hair dryer to thaw the ice at the back of the frig to try to keep the ice-maker in the door working. We have a 10-year old fridge. I have to turn it off, take the ice out, & use the blow dryer to melt the ice build up. I work out of state and my handicapped wife has had to spend several hundreds of dollars to have it repaired or replaced. We have to call a repairman out at least 2 times a year, some years 3 times. I would like to join the class action soon to get Samsung, I have a French door sanitizer that was bought in 2016, the icemaker stays frozen up no ice cues can come out, my brother-in-law comes down about every six months and he would defrost it and and get it working again. We are having problems with our samsung ice maker. I have a 12 year old fridge, Samsung French door model with the pull out freezer on the bottom. 'It's a whole process': Customers complain about Samsung ice makers However, not all of the model numbers have been impacted. The lawsuit alleged that Samsung had sold refrigerators with design and manufacturing defects that caused them to fail prematurely. Also told us this was a major issue with Samsung. I just found out that there was a lawsuit and am wondering if this is a new one, or if this is that same one, and if I can join in on the lawsuit?? The original class-action lawsuit was filed in February 2017. Addition Information Samsung Ice Maker Lawsuit, Class Action Lawsuit Filed Against Samsung Refrigerators Due to Ice Maker Issues. The Ice Room will be steam cleaned of all ice and frost residue. The latest, Read More The Samsung Galaxy S23 leaked colors: Sneak peek!Continue, Samsung Electronics Co., Ltd.today introduced its One UI Watch user experience at Mobile World Congress (MWC) today. Twin cooling system. It got to the point where we were defrosting it almost every 2 weeks to every month! The leak started soon after purchase. TYIA. The Ice maker also freezes up whereby no ice is rendered. This has happened numerous times and Samsung has done nothing to help us with their product. As a result, many consumers have filed lawsuits. At the Samsung Developer Conference held in San Fransisco, the Korean tech giant revealed that they will, Read More You wont believe what Samsung and Google just announced for your smart homeContinue, The K9 Thunder HOWITZER SELF-PROPELLED is the worlds most advanced self-propelled howitzer, developed by Korea using their own technology. I said it is because of the ice maker why is it not covered? It definitely does not keep the temp in either the fridge or the freezer at the setting showing on the control panel, usually up to 10 degrees higher but depends on where in the fridge the thermometer is placed. This is a landmark case, as it will not only help consumers recover their money, but will also serve as a warning to other manufacturers. the repair only last for 3or4weeks,and back to square one. It is the law firm that is handling the settlement of the class action. Market data provided by ICE Data Services. The exact amount of compensation that each consumer is eligible to receive will depend on the specific circumstances of their case. Lowes has not seen me since. While the lawsuit is still in its early stages, the company has a great record of resolving customer disputes. The company is not yet publicly apologetic about the lawsuit but has declined to comment on the matter. Word of Mouth from Unhappy users of Samsungs products are the best way to stop Samsung. We bought ours in oct 2015 . would like to know how to sign up. Should we not be entitled to having our ice maker replaced or repaired at Samsungs expense being they were aware of the defective machine years before we purchased ours (in 2020) yet they kept selling defective machines? Two lawsuits have been filed against Samsung: one for the Galaxy Note 7 and the other for overheating mobile devices. Is there anyway we can get reimbursed for the cost of the refrigerator plus the service calls. The proposed class action lawsuit follows closely behind a separate Whirlpool class action lawsuit that was recently settled for $21 million to resolve allegations concerning defective drain tubes in refrigerators manufactured by the company that caused freezing resulting in water leakage. Samsung Class Action Alleges Refrigerators Fail To Maintain Safe Did not know this many people were having the same problem. A replacement ice maker and circuit board failed to fix the problem. Ice maker on our RF28HMEDBSR/AA has frozen up since a month after purchase in 2014. A technician showed him how to defrost the ice maker, loosen the ice, remove the screws and take out the ice maker and its "auger motor." He then allegedly showed the plaintiff how to defrost the ice buildup inside the ice hose/drain with a space heater or hair dryer. Consumers who believe they may be eligible for compensation should take the necessary steps to file a claim and provide the required documentation. Is it to late to join the class action lawsuit? So I said well then leave the ice maker ticket so the tech can check it out! Any insights would be appreciated. The K9 performs admirably, with a long shooting range for firefighting and a fast firing speed for real-time, laser-focused firepower. In 2019, U.S. District Court Judge Claire C. Cecchi ordered the parties to mediation in a bid to help them resolve the claims in the Samsung refrigerator class action lawsuit. Pull-out drawers for the freezer compartment. We purchased our french door Samsung in May of 2012. this is our 3rd icemaker as they just quit working. Recently was trying to find the right repair kit, after spending hours searching was finally told by a distributor that model year 2015 does not have a kit, and one has to buy all the parts separately.! We have now given up on thawing it out and now we purchase ice to have cold beverages. This service bulletin is included in the lawsuit on page 39. We are not trying to get over on anyone but we paid for a working refrigerator that guarantees 10 years of working service. Please add me to the law suit. He moved it as per a Samsung Service Bulletin But the ice maker still freezes uop every 1-2 weeks and my husband has to use a spatula and my hair drier to get the unit out and clean up and restart it. A: To file a claim, consumers must provide proof of purchase, evidence of the refrigerator issues, and proof of any expenses related to the issues. I have referred this from the local dealership to corporate. Divorce Lawyer: Understanding Their Role in Your Divorce Case, Charged with a Felony? In general, you don't need to do anything to "join" a class action. I shouldnt have to go through this whole 2 day cleaning process every dang month. NBC 6 Responds received more than a dozen reports of problems related to the Samsung refrigerator. My Samsung French door refrigerator ice maker continues to ice up. Get ready for some seriously stylish phone options a new leak reveals the colors you can expect from Samsungs upcoming flagship series What do we know so far? Plaintiffs claimed that putting the cookware in the dishwasher caused the non-stick surface to peel away and leave sharp edges. I have to do this several times a week. I spent over an hour with a customer service agent that I could barely understand that said my refrigerator was set too cold at 35o and then eventually told me my refrig was too old and he could not find any service person to repair it. I bought a Samsung double door refrigerator ice maker doesnt work never received any recall notice bought it at lowes cant get anyone to fix it, no service repair company will not fix any Samsung appliance. I have a Samsung with the freezer on bottom and the ice maker will not work. Between January 2019 and December 2021, the Consumer Product Safety Commission (CPSC) received over 600 complaints about Samsung refrigerators, according to court documents. Its important for consumers to note that there was a deadline for submitting claims under the settlement. In case you're trying to visualize, here . You could want to drain the drain if the steam isnt going through it adequately. She later noticed the refrigerator wasn't keeping a chilly temperature, according to the lawsuit. I would like to join the class action lawsuit. Samsung is polluting the planet with fridges that last 2-3 years and are unrepairable. Even though it is out of warranty they will because it is the ICEMAKER ISSUE! I see several others have asked. Please update the body of your original post to include this information. Just hearing about this. I have the same issue with my Samsung refrigerator. Jordan, a southern California man who bought a Samsung refrigerator for $1,300 in June 2020, noticed months after the purchase that the temperature inside the refrigerator was inconsistent. 1650 Arch Street, Ste 2210 Philadelphia, PA 19103 Per the terms of the Settlement Agreement, all claims submitted online or via email must have been received on or before February 5, 2021. Others reported that their ice makers were freezing up, causing the refrigerator to make loud noises and leading to the need for frequent repairs. According to the lawsuit, consumers bought Samsung RF26VAB refrigerators in 2009. According to the complaint, more than 1,000 people have so far complained about the problem with the ice tray. The company actually told me they are not responsible for any icemaker problems and cannot fix them. News Apr 8, 2021 / 10:52 PM MDT. There is a Facebook group called SAMSUNG REFRIGERATOR RECALL USA NOW that has helpful information, and links to different entities to submit complaints about these defective refrigerators. Just refund us what we paid, period! Use a steamer to remove all traces of ice and frost from Ice Room area. It has been repaired at least four times and the last tech told me he would see me in 3 months. Class Action Lawsuits You Can Join - Top Class Actions We bought our #RF23M8070SRAA Samsung 3 years ago. He then used a thermal imaging camera and found that the temperature was 45 degrees at the top of the refrigerator and 29 degrees near the bottom, court documents state. Samsung Researchs latest AI and robotics technology provides the answer! The attorney generals office has received 44 complaints about the Samsung fridge since 2009. The irony of all these complaints about the icemaker for me is that I never hooked it up because I had the refrigerator in a temporary location. My current problem is that I have water under the refrigerator drawers and some stuff is molding pretty quickly. Worst refrigerator I have ever bought. This month now we noticed the control panel started blinking and throwing error codes, C-39 and C-40. Its annoying. Our unit is The plaintiffs are seeking a full refund or partial reimbursement of their costs. And now, these cases are on trial stage in the court, as per the latest info. It doesnt seem right that they settle a suit and sell defective products while the suit is going on. I thought Id be fighting a losing battle, but now I see many others have had the same problem. I cant even get the tray open because it freezes solid. I recently came across this recall and wanted to find out how it works. I remember filling out something years ago but Ive never heard anything since. But after having the defrost problem fixed, the ice maker still didnt work. We have to purchase ice so, we decided to purchase an ice maker. We have had out freezer fixed four times. Eligibility also depends on the timing of the purchase, as only consumers who purchased affected models before a certain date are generally eligible. How do you join the class action lawsuit? The parties in this dispute are Samsung refrigerator owners and Samsung USA. Prior to this happening I had found a lot of my food was freezing inside the refrigerator and still is. Another might open in the future. Eligibility for compensation depended on the specific problems experienced and the model of the refrigerator purchased. According to the lawsuit, Samsungs french door refrigerator was aware of the flaw that causes the battery to overheat and the phone to catch fire but chose not to inform customers of it. For more details about Samsungs trolling lawsuit, please visit our website. ICE Limitations. They again said they are not the tech so they dont know if it was the ice maker. I bought the refrigerator because I wanted an ice maker. Your email address will not be published. Samsung also confirmed that One UI Watch will be available for Galaxy Watch onthe new, unified platformit jointly built with Google, bringing, Read More Latest Samsung Watch 2021 : User ExperienceContinue, With enhanced security capabilities offered by Samsungs exclusive fingerprint authentication algorithm and anti-spoofing technology. He said this is a known defect / design issue by Samsung that has no realistic fix. these ref. When everything is said and done, you wont know how much money youll receive, but any prizes will be far more than your budget. It is no longer under warranty, An external built-in ice maker set into a "cut through" in the fridge door.