THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. Eligibility for the ACP will be determined by the National Verifier, administered by the Universal Service Administrative Company (USAC). The password is the last 4 digits of that sim card. Promotional offers may be modified or withdrawn at any time. Eligible customers can receive a free 5.5 inch Android smartphone, along with an enviable monthly plan. That plan will include: Unlimited minutes; Unlimited texts; 6GB of data. Click the Edit account button by the email address whose password you want to change. enTouch Legacy Ticket Submissions Safelink Wireless. *All forms of ID must be valid and used before expiration date. FPHA award letter,should contain the following basic information: Pension Grant Letter,should contain the following basic information: Qualify by income and provide one of the following as proof. AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. The FCC is phasing out the EBB and replacing it with the ACP beginning on December 31, 2021. Subscribers in states other than California who subscribe to a combined non-tribal Lifeline and ACP service offering and later transfer out their ACP benefit will be automatically transferred to a Lifeline plan that includes 1000 minutes, 500 texts, and 100 MBs of data at 1Mbps. Please refer to enTouch Wireless Terms of Service for more information. For additional information about broadband speeds, including network limitations, visit https://entouchwireless.com/internet-transparency/. The discount amount available to subscribers who are enrolled in the ACP after the transition period will be up to $30 per month. Copy of last year's State or Federal income tax return. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. Call Assurance Wireless at 1- (888)-898-4888 to access your account number. Eligibility is based on income less than or equal to 200% of the Federal Poverty Guidelines or participation in Lifeline, Medicaid, SNAP, WIC, free or reduced-price school lunch/breakfast, or Pell Grant and is determined by the National Verifier (documentation may be required). Access Wireless - Free Government Smartphone + Unlimited Phone Service Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. 3 days, two port requests, a handful of CSR's that could barely speaky da English and one unhelpful "supervisor" later, we decided to call it quits. Should you need to reach our state-of-the-art customer service center, you can do so: By Phone: 1-888-543-3620 (OR dial 611 from your Life Wireless phone) By E-mail: info@lifewireless.com. You can contact enTouch Wireless through their number, 1-866-488-8719, for more info on the 'Bring Your Own Phone' program. Click here to check coverage in your area. Featured review. Want to bring your existing phone number to your new enTouch phone? You can apply your ACP discount to any available enTouch Wireless service plan. enTouch Wireless may limit, alter, or discontinue your service if you generate abnormally high call volumes, abnormally long average call lengths, calls with abnormally high costs, abnormally high data use, or other disproportionate use when compared to those of other customers of enTouch Wireless. Service plans are posted on enTouch Wirelesss website at www.entouchwireless.com. Program Approval Letter, Benefit Statement, or Verification of Coverage Letter,should contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool,should contain the following basic information: Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead. That is what we are committed to delivering to you! enTouch Wireless provides high-speed broadband service to ACP customers. GSM coverage required. Veterans Administration benefits statement. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. Copy of last year's State or Federal income tax return. For additional information about broadband speeds, visit, https://entouchwireless.com/internet-transparency/, Customers may have one ACP and one Lifeline benefit per household. The ACP shares the same qualifying program based eligibility criteria as the Federal Lifeline program, including participation in CalFresh / SNAP, Medi-Cal / Medicaid, SSI, Federal Public Housing Assistance, and Veterans and Survivors Pension Benefit Fund. The ACP monthly service and device discounts are non-transferrable. For more details on plan offerings and for full program terms and conditions, visit https://www.entouchwireless.com/affordable-connectivity-program. You can also enroll by mail with a paper application. B09. Find My Wireless Account Number and PIN for Porting THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. Build numbers are: B06. Click here to view the Paper Application options. ACP eligibility will be determined for the FCC by USACs National Verifier and National Lifeline Accountability Database, or an alternative verification process approved by the FCC. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. Current or prior year's statement of benefits from a qualifying state, federal or Tribal Program. Limited Time Offer. They offer a free government smartphone and sim card depending on your qualification. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. An eligible household is limited to one monthly service discount and one device discount. MyEntouch | Create Account | Index Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. INTERNATIONAL CALLING IS LIMITED to unlimited landline and cellular calling to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. There are no fees associated with this change. Currently, millions of people in over 40 states find this platform very efficient. International calling is enabled for direct communications between 2 people; certain numbers (e.g. Is approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program; Received a Federal Pell Grant during the current award year; or. Black Wireless: Account number is the SIM card number (usually starts with "89014"). All you need to do is ask we make it easy! Pay your bill online Update your account information Check your webmail Confirm when your technician will arrive Create Account www.EnTouch.net 281.225.1000. A fairly complete resource we direct customers to can be found on Prepaid Phone News. If you are a renewing wireless LifeLine subscriber and you do not know your PIN, text GETPIN from your LifeLine phone to 345345. Lifeline participants may continue their existing Lifeline services without enrolling in the ACP and may choose to take ACP benefits from another service provider. To see where enTouch Wireless offers Lifeline, visit, You can apply your ACP discount to any available enTouch Wireless service plan. Currently, only English and Spanish-speaking customer support agents are available because enTouch Wireless only offers and sells California LifeLine service in those two languages. EnTouch Wireless: Your account number will be listed when you login into your account - or, you can call EnTouch Wireless at: 1-866-488-8719 to get it. Only eligible consumers may receive ACP discounts. CA subscribers on the free combination Non-Tribal Lifeline + ACP plan with Unlimited Talk & Text + Unlimited Data will receive an allocation of 14 GBs of data. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. Lifeline plans and benefits may be maintained without enrolling in the ACP. You must opt-in and choose an eligible ACP service plan. Bovay Jr., a distinguished Houston businessman at the time. enTouch Wireless Pay As You Go Cell Phone Plans Lifeline Service Although not typical, the port process can take 24-48 business hours to complete. Our Editorial Process Each year more than 60 Million users visit Technobezz to solve a problem or research a product. You may choose to take ACP benefits from a service provider other than your existing Lifeline provider. You may choose another service plan by paying the applicable undiscounted rate for any of our plans available at that time plus applicable fees and taxes. The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. Customer Support Hours Monday - Friday: 10am - 10pm CT Name* Email address* Message You are not required to opt-in to the ACP, and you can continue to receive your Lifeline service without enrolling in the ACP. The ACP was launched on December 31, 2021, and replaces the Emergency Broadband Benefit (EBB) program. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. Sometime before July of 2019 enTouch took over my Lifeline service from Budget Mobile. Any inaccurate information will delay the port process further. The ACP will replace the Emergency Broadband Benefit Program, effective December 31, 2021 for new subscribers, or on March 1, 2022 for existing EBB subscribers. Ticket Type *. Contact Us - enTouch Lifeline is the FCCs permanent program to support affordable access to essential communications services such as broadband Internet access. Available upload/download speeds will be determined by your particular service plan and speeds also depend on other factors, including network availability, as described here: https://www.entouchwireless.com/internet-transparency/. Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. You may opt-in for the ACP at the time of enrollment with enTouch Wireless or anytime thereafter through the self-service tool. Press the size on the backside of the card related to the SIM size your phone needs. entouch wireless account number and pin enTouch Wireless Michigan Lifeline Program International calling is enabled for direct communications between 2 people; certain numbers (e.g. OFFERS MAY VARY BY STATE and service may not be available in all areas. To reset your settings to default, choose your device manufacturer below. For more information about your FREE Affordable Connectivity Program benefit eligibility and the program, go to https://www.entouchwireless.com/affordable-connectivity-program or call us at 611 or 866-488-8719. Learn more about Lifeline and qualification. The ACP monthly service and device discounts cannot be transferred to another household or individual. enTouch wireless cell phone network activation instructions If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. Account Setup - Meet Our Companies: RCN, Grande, Wave, & enTouch Monthly service benefits may be transferred to another provider subject to applicable regulatory restrictions. Special Offers; Enhanced Whole Home WiFi; Wireless Home Sound System; Digital TV. Copyright 2022 enTouch Wireless All Rights Reserved. Promotional offers may be modified or withdrawn at any time. The ACP was launched on December 31, 2021, and replaces the Emergency Broadband Benefit (EBB) program. ACP eligibility will be determined for the FCC by USACs National Verifier and National Lifeline Accountability Database, or an alternative verification process approved by the FCC. Consent for calls and texts is optional and can be revoked at any time. If you have additional questions, call us at 866-488-8719 or 611 from your enTouch Wireless phone. Your Lifeline benefit and ACP can be combined and applied to the same service plan or applied to different service plans. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts of up to $30 per eligible household on monthly broadband Internet access service (or up to $75 per eligible household on Tribal lands) and up to $100 on certain connected devices (with a required co-pay of between $10 and $50). Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. You can apply your ACP discount to any available enTouch Wireless service plan. For more information about the ACP, you can call us at 866-488-8719 or 611 from your enTouch Wireless phone. Username Password Log In Forgot your username or password? Be ready with your wireless account number, PIN or password, and billing address. When registering to pay your statement online with the MyAstound Account, you will need to have your most recent billing statement to fill out the needed 13-digit Account Number and 6-digit Account Pin. Apply Affordable Connectivity at AirTalk Wireless Browse our list of available free phones Totally free, no monthly bills, and free shipping. The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. Free Government Phone & Wireless Service | TruConnect Our ACP Terms and Conditions apply, available at: https://www.entouchwireless.com/affordable-connectivity-program/ in addition to any others communicated to you that are specific to your service plan. Eligible subscribers who are enrolled in enTouch Wirelesss EBB Services as of 6:00 PM Eastern Time on December 30, 2021, will continue to receive service with an up to $50 EBB program subsidy (or for households on Tribal lands, up to $75) during a 60-day transition period, which lasts from December 31, 2021 to March 1, 2022. Enrolling with enTouch Lifeline cell service is easy! Symmetrical Internet Support - Astound Broadband All prepaid minutes and payments are generally credited instantly to a Verizon account. Your Phone has shipped. ACP is a federal government program operated by the FCC. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. Skip to content. Promotional offers may be modified or withdrawn at any time. Well be available any time you need help with your phone or your service. Veterans Administration benefits statement. enTouch Wireless and its contracted partners may contact you to validate your eligibility for or desire to participate in enTouch Wirelesss ACP offers and other products and services via email, telephone, or text messaging. conference, chat lines, and premium numbers) are not supported and may be blocked. Give Us A Call! Please use this form to submit enTouch Wireless (Legacy Rev.io) Customer tickets to the Tier2 Team for review. Method 1: Check your enTouch Wireless application status online Long story short, Budget transfered the number to Entouch but the latter refused to acknowledge a port request from another carrier. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. Unlimited does not mean unreasonable usage. If the FCC announces that funding has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and your ACP benefits will end. Call 877-Astound Broadband-BILL (877-726-2455) and select the option for making payment arrangements.This will put you in touch with a customer service representative who will help you settle your account. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. ACP Program benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. Find your state-specific qualifying information here! EBB subscribers will receive additional information if they are required to take additional steps to transition to the ACP benefit on March 1, 2022. Your temporary access token will be sent to the . Social Security benefits statement. Account type. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data, https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program, Certificate of Naturalization or Citizenship, U.S. government, military, state or Tribal issued-ID, which includes date of birth and/or Social Security Number and/or Tribal ID, U.S. Military ID cards (active or reserve duty, dependent of a military member, retired member, discharged from service, medical/religious personnel), Common Access Card (only if designated as Active Military or Active Reserve or Active Selected Reserve), Military Discharge documentation, which includes date of birth and/or Social Security Number and/or Tribal ID, Mexican Consular Card (Matricula Consular - 2006, 2014, 2015 and later versions), Claim number OROther consumer identification number, A decision about the participants monthly entitlement amount, Prior Years State, Federal or Tribal Tax Return, Unemployment/Workers' Compensation Benefits Statement, Divorce Decree or Child Support Documents, Veterans Administration Benefits Statement, Current Income Statement from Employer or Paycheck Stubs, The beginning and ending dates of the award or certification period; and.