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The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Hey guys, I just joined this group so if this isnt allowed lmk. and our We are changing the way you register and sign-in to the StubHub Community. The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I tried calling axs.nobody was home. Under this tab, you'll see event details and ticket barcodes for all your upcoming events. On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. Stubhub tix not transferred to AXS acct, show is tonight Have been on hold 3+ hrs. I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Many fans find it best to TRANSFER the seats to their guests prior to the event. We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Here we are. From everyone at Vivid Seats, we hope you enjoy your event! And you're done! The Fox Theater Foundation. Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. On the review page, click the Transfer button to send the tickets. Create an account to follow your favorite communities and start taking part in conversations. having issues with my tickets for show in a few day this whole process seems extremely sketchy and there should be a much easier way to navigate. Browse your upcoming events and tap the ticket icon for the one you would like to sell. Why did the venue decide to use AXS Mobile ID? When fans have tickets they cant use, they list them for other fans to buy. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Press J to jump to the feed. AXS Mobile ID allows for convenience, flexibility and security. Is there any way to get any assistance? Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. AXS tickets are delivered to AXS accounts within 24-48 hours of the event . Customer service all the way to your seat, 2000-2022 StubHub. If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. 2023 Crypto.com Arena. The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. Did you find it helpful? You will enter your community username and new password and done! With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Use of this website signifies your agreement to our. I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." Your Privacy Choices | Flew in for this show. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Did you find it helpful? Many fans find it best to TRANSFER the seats to their guests prior to the event. Nope. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Your AXS Mobile ID ticket will now show up. To view your AXS Mobile ID tickets click on your initials in the middle. How do I transfer AXS Mobile ID? I was never able to get ahold of SH again. Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. Cookie Notice AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Browse your upcoming events and tap the ticket icon for the game or event you would. Now we just want to get rid of them ugh. Stubhub assured me my tickets would be available. i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. AXS Tickets app not working? crashes or has problems? - JustUseApp Its up to you! SH eventually responded to my messages on social media (I had pinged them on FB, Twitter and IG, they only responded to FB and only after the concert, despite me messaging them for 2 months. Select the tickets to transfer and enter the recipients information. Sorry we couldn't be helpful. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Open the AXS app Sign in or create an AXS account. OR. After the switch, you will enter the email address you use to access the community in order to reset your password. SOLD TICKETS VIA AXS. We bought the tickets through AXS and we have no clue how to sell or transfer them. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. The event staff will scan this digital barcode to let you and your party into the event. Transferring AXS tickets to a friend : StubHub After completing the account information, you may buy, sell or manage any seats in your account. For more information, please see our Can seats be transferred to someone who doesnt have an AXS account? Thanks! Use the same email you use on StubHub. After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. Can I still use a ticket after I have transferred or shared it with someone else? Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. How far in advance can I access my tickets? why the hell can they just not send you the tickets in an email, as an option? You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. Are screenshots of the barcode valid for entry? Remember, your friends can always transfer tickets back to you. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. Why did the venue decide to use AXS Mobile ID? Stubhub tix not transferred to AXS acct, show is tonight Just follow the simple steps to make the tickets officially yours. I followed the directions of creating a AXS account via the email address that they sent me the email. Yep! Privacy Policy. Help us improve this article with your feedback. Getting tickets in your AXS account : StubHub In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. Select the seats you would like to send. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. No paper tickets required. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. Tap View to access the barcode and scan in for entry. Browse your upcoming events and tap the ticket icon for the game or event you would like to send. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. There is no fee for transferring seats and you are allowed unlimited transfers. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Official Tickets and Your Source for Live Entertainment | AXS.com Transfer Tickets - AXS Help Center Here's how it works: Click the Transfer button next to the event in your AXS account. On the review page, click the Transfer button to send the tickets. So you can sell on StubHub or any other way you find. Accessibility a carbonhouse experience, Multi-Game Packages & Single Night Suite Rentals. No. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. No, tickets must be scanned through the Rockets App or the AXS App. Review listing information and choose Credit Card for payout. | No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. Can anyone help? Trying to sell/transfer HS tickets on AXS Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. Fast forward to this past weekend, the day of the show, the tickets still were not transferred. If you do not currently have an AXS account you will be instructed to create one during your purchase. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). When listing tickets, you decide how long your listing will be available for others to buy. axs allows you to transfer ticket you have bought from within the app. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Bought tickets for a group? According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. AXS handles payment and delivery so buyers and sellers never interact with each other. The concert is tomorrow. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. When I sell tickets, do I have to deal with the buyer? You may also review your transfers and purchase history at AXS.com. When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. Theyll just have to create an AXS account to claim their tickets. The game is in 36 hours. I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. All rights reserved. There has to be some way, right. The Fox Theater Foundation is a non-profit organization which relies on the public for donations to support the mission and vision of the historic Fox Theater building, the heart of the downtown Bakersfield cultural district. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. If they already have an AXS account set up the tickets will go in their account automatically. Article. Open the App and sign in to see your tickets. Privacy Policy | Please help. Most mobile transfer tickets will not be immediately available. Its mission is to enhance the quality of life in Kern County through the effective operation of the Historic Fox Theater as the areas premier cultural and community event center. Here we are. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Browse your upcoming events and tap the ticket icon for the game or event you would like to access. On the Review page, click the List Tickets button to finish. The Rockets App is free to download and available in the App Store or the Google Play Store. Site Map | AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics i will not book anything on stub hub as a result. At this point, you should see your tickets in the MLB Ballpark app. Click the Transfer button next to the event in your AXS account. If you see a Sell button next to your tickets in your account, you can sell them! When its time for the event, they can open the app to show their tickets on their phone. We are changing the way you register and sign-in to the StubHub Community. They should be able to tell you if the tickets are active. Bought ticket and then they weren't available from the seller. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Ask the Community Contact Support Yes. it must be some garage shop with three programmers. What if my guests arrive at different times? If your friend already has an AXS account, the tickets will be transferred instantaneously. Before following any of the steps below, make sure you download the Official Houston Rockets App! If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account. Does anyone know how to do it through axs?? When its time for the event, they can open the app to show their tickets on their phone. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. How do I accept and access mobile transfer tickets? - SeatGeek Overall, disappointing, but fair. Then when it sells and you are paid, you transfer it using the app. You should see something to transfer. Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? Help us improve this article with your feedback. We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. Tap Tickets Tab (pull down on the screen to refresh if necessary). What are my options here? Select the tickets to transfer and enter the recipient's information. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. AXS FAQs Third-Party Resale Tickets: Everything You Need to Know - Ticketmaster Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. Select the tickets to transfer and enter the recipient's information. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. Your tickets will no longer be listed for others to buy. If you see a Sell button next to your tickets in your account, you can sell them! My tickets are in The O2 Venue App, what does this mean? Never. Also, to make it even more . What is transfer? Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. 2023 Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. totally rinky dink. Solved: Mobile Tickets Have No Barcodes - StubHub Community They said they would get in contact with the seller and have the tickets transferred over. I had to contact the venue and luckily they had tickets available at the box office, so I was able to make the show. AXS Mobile ID allows you to manage . Your guests will need to create an AXS account to receive tickets. This is the QR code you will display upon entering the venue. Bought tickets for a group? Danielle is the author of this solution article. Was wondering if you had any update on how yours is going? AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. Sorry we couldn't be helpful. After completing the account information, you may buy, sell or manage any seats in your account. I purchased 2 tickets through stubhub January 2020. [deleted] 1 yr. ago. Present the scannable QR code at the door for entry to Toyota Center. Have mobile tickets and cannot find barcode. Show the ticket in the App at the entrance and get them scanned to enter. Just follow the simple steps to make the tickets officially yours. So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. it never happened. Click the 'Transfer' button and your guest will receive a notification via . Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS(as far as I know?). AXS | Complaints | Better Business Bureau Profile We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . Select the tickets to transfer and enter the recipient's information. When I buy tickets, do I have to deal with the seller? Transferring Tickets. In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. Click the Sell button next to the event in your AXS Account. Theyll just have to create an AXS account to claim their tickets. Step 1: Download and Login into MLB Ballpark App. Help us improve this article with your feedback. How do I use the Rockets App to enter the building? Have been on hold 3+ hrs. All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. The gig has not been cancelled we just chose not to go. Sign in or create an AXS account. Updated a few days later TL;DR: Call the merchant that issued the tickets. and need to send them to a friend, transfer the tickets through your AXS account. Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. I had flown from TX to NY for this show with my friend. Remember, your friends can always transfer tickets back to you. Stub hub sent my hockey tickets for a las vegas game to axs. Its up to you! So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. i had the exact same problem. Lindsay is the author of this solution article. Why can't I see my tickets in the App? - AXS Help Centre Click the Transfer button next to the event in your AXS account. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. Third-Party Resale Tickets: Everything You Need to Know. This charger can be wall or bench mounted, can fast charge batteries, (so no more excuses for not showing up to the group ride due to dead batteries), and is for USB-C. How will I know if my transfer was successful? AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. may not be valid.