Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. We strive for Excellence Every Day by collaborating with our clients and colleagues. The estimated total pay for a Customer Care Representative at Alight Solutions is $38,792 per year. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Responding promptly to customer inquiries. We are mindful that our actions affect the lives of millions in meaningful ways, through the work we do for our clients, our relationships with each other, and the contributions we make to our local and global communities. Customer Care Representative Human Resources. * Demonstrate a high level of confidentiality and professionalism Find the best jobs in the US, apply in 1 click and get a job today! Alight Solutions employees with the job title Systems Analyst make the most with an average annual salary of. We strive for Excellence Every Day by collaborating with our clients and colleagues. At Alight, we are reimagining how people and organizations thrive. The Employee Benefit Resource Center (EBRC) is a division within Alight Solutions that provides year-round new hire benefit enrollment, benefit Q&A, and technical support. Alight is committed to the continued development of our colleagues. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. * At least 4 years of customer service experience, or a combination of education and experience: * High School diploma and 4 years of customer service experience, OR, * Associate s Degree and 2 years or customer service experience, OR, * A self-starter who has excellent communication skills (verbal and written) and the desire to provide the highest level of customer care and satisfaction, * Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment, * Ability to receive constructive feedback, then immediately and consistently apply it, * Ability to multi-task using several Windows applications at once while assisting a customer on the phone, * Flexibility to work a specified shift and extended hours as necessary, * Experience in one of these industries is preferred: Health Care, Human Resources Services or Financial Services, * Bachelor s or Associate s degree, or a High School diploma plus equivalent years of related industry experience. * Utilize your interpersonal skills and extensive on-the-job training to provide professional, knowledgeable, helpful, courteous, and responsive customer service. We act with respect and accountability, mindful that our actions affect the lives of millions in meaningful ways. * Ability to multi-task using several Windows applications at once while assisting a customer on the phone. We are one team, hungry for results, we focus on what matters, and know that for even the most difficult challenges, there is a solution and we will find it. How accurate is this most likely Total Pay range (base + additional) of $34K-$45K/yr? Knowledge of Disability Management, FMLA, and Workers Compensation is a plus, and a background in disability insurance or health care is also favorable. A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization: * A full BENEFITS PACKAGE - starting on your first day of employment options include: Health, Dental and Vision Insurance, Life Insurance and a 401k plan with a corporate match. We've compiled a list of websites that offer tips and templates for creating a resume: Behavioral style interviews includequestions that will provide an insight on how you've performed and behaved in the past with actual results and scenarios. This role requires that qualified candidates must reside in one of the following states: then the employee has changed 1 company and 1 job. Central Region States: Alabama, Arkansas, Illinois, Iowa, Kentucky, Louisiana, Minnesota, Oklahoma, South Dakota, Tennessee, Texas, Wisconsin, Mississippi Qualifications for a job description may include education, certification, and experience. Fully bilingual on-site outsourcing services in: We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginning on your first day of employment. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. 105,000+ Customer Care Representative Jobs in United States (2,701 new) Customer Service Representative Tesla Tampa, FL Actively Hiring 1 week ago Customer Service Representative, Work. Tasks to include in a Customer Care job description . Key Duties & Responsibilities. Customer Care Representative, Human Resources - Virtual Open to States in Eastern Time Zone job in Tampa, FL. The estimated base pay is $36,558 per year. If so, you've come to the right place. Ten paid holidays per calendar year (8 fixed and 2 floating). Must be able to work a flexible schedule based upon high call volume needs. The CCR1 is responsible for meeting Service level expectations while scheduling appointments, answering employee questions, processing QLEs, and providing technical support for employees that contact the center. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. View Job description, benefits and responsibilities. Copyright 2023 Grabjobs Pte.Ltd. We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). Schedules are mostly Monday to Friday with 8 hours shift starting at 8am, latest shift starting at 2pm. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. This program provides you with the foundation you need to lead to a path of success. https://www.consumer.ftc.gov/articles/0243-job-scams. * Dependable, service oriented, honest, compassionate, persistent, and thrive in a working environment where you use your analytical & problem-solving skills to help others * Handle a high volume of inbound calls from client employees as well as conduct outbound calls for follow up as required. * Diversity programs to ensure Alight promotes an INCLUSIVE, open culture with diversity in thought and style. DISCLAIMER: Customer Service Representative at a Lighting Company Duties: Work with our customers and senior sales rep to answer questions and provide accurate information about our products Schedule and. Alight Solutions Employee Reviews for Customer Service Representative Review this company Job Title Customer Service Representative 142 reviews Location All Ratings by category 3.2 Work-Life Balance 3.1 Pay & Benefits 2.8 Job Security & Advancement 2.8 Management 3.1 Culture Sort by Helpfulness Rating Date Language Because transformation takes a workforce. Be Real with Alight and help us re-imagine how people and organizations thrive. Please note that all salary figures . Making outbound calls to follow up on tickets or confirm/reschedule a participant's appointments. With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. |, MCAT Critical Analysis and Reasoning Instructor, MCAT CARS Instructor, San Juan, Puerto Rico Office. Cons Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. At ReedGroup, you'll have the support and flexibility to achieve your professional and personal goals. We are forthright and genuine when we speak. Learn how this feature works. They may often give instructions by phone and besides performing clerical tasks, they also assist . We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Cons. You have already created a job alert with same filters. Customer Care Representative Human Resources. Quick Apply. * Bilingual (English/Spanish) is a plus * CAREER DEVELOPMENT & GROWTH: We provide ongoing training, coaching and development. Esto te describe? Alight Solutions are currently recruiting for a Customer Care Delivery Specialist in HR Services with Italian and English located in Krakow, Poland (remote work possible). * Flexibility to work rotating shifts (8 hours) and extended hours as necessary. Alight Easy 1-Click Apply. See office directory Health insurance is either BCBSIL or Kaiser depending on where you are located. Customer Care Representative Tasks. Our Promise About Alight Solutions Alight is a leading cloud-based human capital technology and services. The mission of our customer care teams exemplifies the need for humanunderstanding. Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. CUSTOMER CARE REPRESENTATIVE, SUPPORTING BENEFITS & HR SERVICES. Work-Life Balance Averages based on self-reported salaries. Location: San Juan, Puerto Rico. View this and more full-time & part-time jobs in Miami, FL on Snagajob. * Demonstrate a positive attitude, self-awareness and embrace feedback
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